Common use of Back-Up Support Clause in Contracts

Back-Up Support. In the event there occurs circumstances which incapacitate the call center facilities of the Investment Companies in Greenfield, Massachusetts (“Greenfield Call Center”) and with respect to which the Investment Companies invoke their disaster recovery plan, BNYM agrees to provide at its facility in Westborough, Massachusetts, if such facility is fully operational at such time with respect Confidential And Proprietary Execution Version to the support services for call center activity required by the Investment Companies, within a commercially reasonable period of time after receiving notice of the incapacitating circumstances from the Investment Companies, (i) up to three computer terminals for a total of up to three individuals employed by one or more of the Investment Companies or the Company to perform call center functions for the Investment Companies, and (ii) access to and use of the BNYM System from such terminals comparable to the access and use provided to the Greenfield Call Center for the performance of such call center functions.