Common use of Availability Commitment Clause in Contracts

Availability Commitment. The Services shall be available 99.9%, measured monthly, excluding Planned Maintenance or Emergency Maintenance as described below. If Customer requires in writing maintenance specific to Customer outside of Planned Maintenance period, any uptime or downtime calculation will exclude periods affected by such maintenance. Further, any downtime resulting from outages of third party connections or utilities or other reasons beyond Company’s control will also be excluded from any such calculation. “

Availability Commitment. The Services shall be available 99.9%, measured monthly, excluding Planned Maintenance or Emergency Maintenance as described below. If Customer requires in writing maintenance specific to Customer outside of Planned Maintenance period, any uptime or downtime calculation will exclude periods affected by such maintenance. Further, any downtime resulting from outages of third party connections or utilities or other reasons beyond Company’s control will also be excluded from any such calculation. “or