Availability Commitment. 2.1 BDQ shall use reasonable endeavours to ensure that the percentage of Uptime for the Hosted Services is at least 99.5% during each calendar month, subject to Clause 4. 2.2 BDQ shall be responsible for measuring Uptime and shall do so using any reasonable methodology. 2.3 BDQ shall report Uptime measurements on a per calendar month basis to the Customer either: (b) in writing, promptly following receipt of a written request from the Customer for such Uptime measurements.
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