Availability Calculation. An availability (A) of 99.85% is guaranteed for the service, meaning the platform the service is running on, not the VA software or the Control Portal. Availability is calculated as follows: A = 100% * [1 β (t : T)] t = the number of minutes that the service was out of order during a month. T = the total number of minutes a month for which availability is guaranteed, as mentioned above.
Appears in 6 contracts
Samples: User Agreement, User Agreement, User Agreement
