Availability Calculation. Availability is calculated as a percentage of 100% total minutes per calendar month as follows: Total Minutes in Calendar Month – Excused Outages – Non-Excused Outages* X 100 > Availability Target Total – Excused Outages Note: The availability calculation is based on the entire calendar month regardless of the Service start date.
Appears in 6 contracts
Sources: Saas Listing Agreement, Saas Listing Agreement, Saas Listing Agreement