Availability Calculation. An availability (A) of 99.85% is guaranteed for the service, meaning the platform the service is running on, not the VA software or the Control Portal. Availability is calculated as follows: A = 100% * [1 – (t : T)] t = the number of minutes that the service was out of order during a month. T = the total number of minutes a month for which availability is guaranteed, as mentioned above.
Availability Calculation. 1. For each Borrowing Base Property which is not an OD Property:
Availability Calculation. Availability is calculated per calendar month. For a given calendar month, the calculation is as follows where where (a) T is the total number of minutes in the calendar month and (b) D is the “Material Downtime” in seconds during that month. Availability = 100 x ((t-d) / t)
Availability Calculation. Availability is calculated as a percentage of 100% total minutes per calendar month as follows: Total Minutes in Calendar Month – Excused Outages – Non-Excused Outages* X 100 > Availability Target Total – Excused Outages *Non-Excused Outages = Minutes of Service disruption that are not an Excused Outage Note: The availability calculation is based on the entire calendar month regardless of the Service start date.
Availability Calculation. The availability calculation for the above sections is based on the availability measurement and performed as follows: AVAILABILITY=100- (TOTAL DOWNTIME-ECLUDED DOWNTIME) *100 --------------------------------------------- SUM(HOURS OF OPERATION PER CALULATION PERIOD) TABLE 5: DEFINITION OF TERMS DOWNTIME means the time during which a specific service is not available EXCLUDED DOWNTIME means Downtime that is approved by the Customer in writing in advance and/or as agreed in EXHIBIT C SECTION 3.3 (DOWNTIME) HOURS OF OPERATION PER means the number of hours in the Measurement Period CALCULATION PERIOD
Availability Calculation. The time of unavailability of the Service will be counted from the moment the Client notifies ShareCRF of the breakdown, and it will not be considered a breach of availability when it is caused by:
Availability Calculation. The availability of the IBM Infrastructure for a given month will be calculated according to the following formula (referred to herein as the “Availability”): Where: Total minutes in the month= TMM Total minutes in month unavailable = TMU And: Availability = ((TMM-TMU) x 100)/TMM
Availability Calculation. The Availability SLA is calculated as:
Availability Calculation. The availability of the Terremark Infrastructure, Infinicenter Application and Dedicated Device for a given month will be calculated according to the following formula (referred to herein as the "Availability" or "Usage Based Availability":
Availability Calculation. This option comprises the drawing up, once every year, of a report on the availability for use of the items of equipment in the Products List which are covered by the Customer's Service Contract as at a time agreed by the parties. The report also includes an impact study based on simulations of changes defined by the parties. A pre-requisite for this option is that the Customer first choose the preliminary option `Configuration and Topology'.
