Automated Monitoring and Alerts Sample Clauses
The Automated Monitoring and Alerts clause establishes the requirement for continuous, technology-driven oversight of systems or processes, with automatic notifications triggered by predefined events or thresholds. In practice, this means that software tools or monitoring platforms are used to track performance, security, or compliance metrics, and stakeholders are promptly informed if anomalies, failures, or breaches occur. This clause ensures that issues are detected and communicated in real time, minimizing response times and reducing the risk of undetected problems.
Automated Monitoring and Alerts. Link Maintenance & Support includes automated monitoring and alerts. Level 1 monitoring is conducted by our Infrastructure team and consists of Customer Link Server connectivity and health status, uptime of our data center, and critical Linux OS patches to the Customer Link Server. Level 1 monitoring is available through standard network connectivity only as set forth below. Level 2 monitoring occurs at the application level and will generate and send an email to a configurable list of recipients upon certain monitored events, including but not limited to database connection failures and communication issues lasting 1 hour.