August 2019. The Agreement extends the Resource Center OLA1 with the following information: Possible allocation types: ● Pledged - Resources are exclusively reserved to the Community and the job will be executed immediately after submission. ● Opportunistic - Resources are not exclusively allocated, but subject to local availability. ● Time allocation - Resources are available in fair share-like mode for a fixed time period. Possible payment mode offer: ● Sponsored - Model where the customer uses services that are funded, or co-funded by the European Commission or government grants. ● Pay-per-use - Model where a customer directly pays for the service used. 1 ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/document/31 The Services are defined by the properties summarised in the following table described in the below links: ● Cloud Compute: ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/services/cloud-compute/ ● Cloud Container Compute: ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/services/cloud-container/ ● High-Throughput Compute: ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/services/high-throughput-compute/ ● Online Storage: ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/services/online-storage/ ● Archive storage: ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇/services/archive-storage/ Pilot DLR Air Pollution in Mega Cities Deimos Territorial Planning ITC Biodiversity Category: Cloud Compute Cloud Compute Cloud Compute Number of virtual CPU cores: 10 6 6 Total amount of Memory (GB): 19 72 24 Local disk (GB): 260 500 500 Public IP addresses: 2 3 3 Allocation type: Pledged2 Pledged Pledged Payment mode offer: Pay-for-use3 Pay-for-use Pay-for-use Duration: 08 April 2019 – 31 May 2020 26 June 2019 – 31 May 2020 26 June 2019 – 31 May 2020 Supported VOs: ▇▇.▇▇▇▇▇▇▇▇▇.▇▇ 2 Resources are exclusively reserved to the Customer 3 See service offer for specifications (e.g. pricing, administration) VO ID card: ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇.▇▇▇.▇▇/vo/view/voname/▇▇.▇▇▇▇▇▇▇▇▇.▇▇ VO-wide list: ▇▇▇▇▇://▇▇▇▇▇.▇▇▇.▇▇/store/vo/▇▇.▇▇▇▇▇▇▇▇▇.▇▇ Compute €1,534.00 €2,811.16 €1,466.52 The Services are supported by additional services: ● Accounting4 ● Service Monitoring5 (operational only) Note: Please note that the following services are not provided by EGI Foundation: ● Monitoring of ▇▇.▇▇▇▇▇▇▇▇▇.▇▇ ● Monitoring of services provided by the Customer on agreed resources IT services according to the service catalogue are in general delivered during 24 hours per day, 7 days per week (i.e. 365 days or 8,760 hours), to seamlessly support business operations. Planned and announced interruptions may reduce the effective operating time of a service. The following exceptions apply: ● Planned maintenance windows or service interruptions (“scheduled downtimes”5) will be notified via email in a timely manner i.e. 24 hours before the start of the outage, to the Customer through the Broadcast Tool6. ● The provider must provide justification for downtime periods exceeding 24 hours ● Human services are provided during support hours. 4 ▇▇▇▇://▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/ 5 ▇▇▇▇://▇▇▇▇.▇▇▇.▇▇/ 6 ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇.▇▇▇.▇▇/broadcast Support is provided via EGI Service Desk7. Access requires a valid X.509 or the login via a EGI SSO account8. Support is available between: ● Monday to Friday. ● From 9:00 to 17:00 CET October - May, and 8:00 to 15:00 CET June - September. Service times always apply with the exception of public holidays in the country and city of the supporting Resource Centres.
Appears in 2 contracts
Sources: Operational Level Agreement, Operational Level Agreement