ASSISTANCE WITH OPERATION Sample Clauses

ASSISTANCE WITH OPERATION. ‌ During the Warranty and Maintenance Period, the Supplier shall, at the request of the Employer, provide the necessary technical assistance to his operation. During the Warranty and Maintenance Period a qualified technician should enter into discussion by Online Call with the Employer’s personnel reporting the Heavy Handling Equipment status at least once a month, and shall comment the remarks stated in log by the personnel of the Employer. During Warranty and Maintenance period, a qualified technician should be available for a first contact within 24 (twenty-four) hours after the call of the Employer. After Final Acceptance, the Supplier shall respond to each request from the Employer for advice, recommendations and know-how in relation to the Heavy Handling Equipment, provided that the cost and expenses are included in the Price. The cost and any expense involved due to this Clause (Clause 29) is included in the Price.