Assistance Software. (a) Vendor or an Associate, as a condition to providing services under the Assurance Plan, Premium Technical Support or other services, may instruct you to download and install on the Device a software program (the “Assistance Software”) allowing the Associate to gain remote access to your Device, gather information about the Device and its operations, diagnose and repair the problem, and change Device settings. You may also need to follow other instructions given by the Vendor or an Associate.
Appears in 15 contracts
Samples: User License Agreement, End User License Agreement, End User License Agreement
