Common use of ASMT (Assignment) Status Clause in Contracts

ASMT (Assignment) Status. The CPR Chairman is responsible for making all work assignments. The CPR Chairman shall assign severity of either major or minor depending on fitting severity description in TL9000 Quality System Metric Manual. The CPR Chairman shall select a Team Lead who will be responsible for generating the response. The CPR Chairman is responsible for communicating assignments to the CPR Administrator. The CPR Administrator will enter the Team Lead and Implementer (if required) into the CAR database in the “Assign To” and “Implementer” fields. The goal for acknowledging receipt is within 24hours of receipt of the problem report. The CPR is now the responsibility of the CPR Team Lead. The Team Lead is responsible for updating the individual CPR records. The Team Lead shall work with the Implementer to define the best solution to the customer’s problem. The goal for interviewing the customer and capturing all data related to the problem is within 5 working days of receipt of the CPR from the customer.

Appears in 2 contracts

Sources: System Purchase Agreement (Grande Communications Holdings, Inc.), System Purchase Agreement (Grande Communications Holdings, Inc.)