Applications Support Sample Clauses
The Applications Support clause defines the obligations and scope of assistance provided by a party—typically a service provider—in maintaining and troubleshooting software applications. This clause outlines the types of support available, such as help desk services, bug fixes, updates, and response times for resolving issues that users may encounter. Its core practical function is to ensure that users have reliable access to technical help, thereby minimizing downtime and maintaining the smooth operation of critical applications.
Applications Support. 3.8.1. The provisions of this Clause 4.8 apply where the Supplier is providing the Applications Support Management service, as described in Applications Support Management Service Description (“Applications Support”)
3.8.2. The Appendices to the Applications Support Management Service Description Service will apply. These set out the Service Level Agreement.
Applications Support. Applications Support Services are those infrastructure and operational activities associated with the installation, operations, administration and support of designated County existing and future Applications (e.g., business applications, Web applications). The following table identifies the Applications Support roles and responsibilities that Vendor and the County shall perform.
Applications Support. Seller shall provide sufficient applications support including training, sizing programs and any additional collateral to the Buyer to insure the development and adequate support of the business. Furthermore, Seller shall provide technical assistance throughout the duration of this agreement.
Applications Support. 2.7.1 The provisions of this Clause 2.7 apply where the Supplier is providing Lot 3 Cloud Support.