Apparel. The Employer will maintain an employee shared supply of clean, cold temperature apparel as follows: coats, gloves, and hats. LETTER OF UNDERSTANDING #17 – PHARMACY The Employer and Union agree to delete Appendix “C”- Pharmacy. In the event the Employer introduces a pharmacy during the term of the agreement, the parties agree to meet and discuss wage scales. LETTER OF UNDERSTANDING #18 – CUSTOMER ABUSE There shall be zero tolerance for abusive customer behaviour towards employees. In the event of customer abuse, employees shall notify the Employer or designate immediately. No employee shall be required to serve a customer who has engaged in abusive behaviour. The Employer shall take proactive steps to discourage abusive customer behaviour. LETTER OF UNDERSTANDING #19 – RESPECT AND DIGNITY The Employer agrees that employees, the people who are a vital part of our success, must be treated with dignity, respect and fairness appropriate in the circumstances. LETTER OF UNDERSTANDING #20 – PROVINCIAL MINIMUM
Appears in 4 contracts
Samples: Term of Agreement, Collective Agreement, Collective Agreement
Apparel. The Employer will maintain an employee shared supply of clean, cold temperature apparel as follows: coats, gloves, and hats. LETTER OF UNDERSTANDING #17 – PHARMACY The Employer and Union agree to delete Appendix “C”- C” – Pharmacy. In the event the Employer introduces a pharmacy during the term of the agreement, the parties agree to meet and discuss wage scales. LETTER OF UNDERSTANDING #18 – RE: CUSTOMER ABUSE There shall be zero tolerance for abusive customer behaviour towards employees. In the event of customer abuse, employees shall notify the Employer or designate immediately. No employee shall be required to serve a customer who has engaged in abusive behaviour. The Employer shall take proactive steps to discourage abusive customer behaviour. LETTER OF UNDERSTANDING #19 – RE: RESPECT AND DIGNITY The Employer agrees that employees, the people who are a vital part of our success, must be treated with dignity, respect and fairness appropriate in the circumstances. LETTER OF UNDERSTANDING #20 – PROVINCIAL MINIMUMRE: PROVINCIAL
Appears in 1 contract
Samples: Collective Agreement
Apparel. The Employer will maintain an employee shared supply of clean, cold temperature apparel as follows: coats, gloves, and hats. LETTER OF UNDERSTANDING #17 – PHARMACY The Employer and Union agree to delete Appendix “C”- C” - Pharmacy. In the event the Employer introduces a pharmacy during the term of the agreement, the parties agree to meet and discuss wage scales. LETTER OF UNDERSTANDING #18 – CUSTOMER ABUSE There shall be zero tolerance for abusive customer behaviour towards employees. In the event of customer abuse, employees shall notify the Employer or designate immediately. No employee shall be required to serve a customer who has engaged in abusive behaviour. The Employer shall take proactive steps to discourage abusive customer behaviour. LETTER OF UNDERSTANDING #19 – RESPECT AND DIGNITY The Employer agrees that employees, the people who are a vital part of our success, must be treated with dignity, respect and fairness appropriate in the circumstances. LETTER OF UNDERSTANDING #20 – PROVINCIAL MINIMUM
Appears in 1 contract
Samples: Collective Agreement