Common use of Amicable Separation Clause in Contracts

Amicable Separation. In consideration of TeleTech agreeing to pay the Enhanced Severance Payment and the Benefits Enhancement, you shall: (a) Cooperate fully with TeleTech on our orderly transition of your responsibilities as Executive Vice President for Global Markets and Industries, including meetings with senior GMI staff and messaging about your departure and other business matters, including an appropriate communication plan and the restructuring plan for the TeleTech sales organization; (b) Provide assistance in terminating employment of those members of GMI organization, who in sole discretion of TeleTech executive leadership team ("Executive Committee") no longer fit with the company's future strategy; (c) Transition fully all business development contacts, including status details, in connection with any on-going business development efforts you are currently undertaking on behalf of any of TeleTech's business segments; (d) Resign all your officer positions and directorships with any and all companies in TeleTech Holdings, Inc. group, including all subsidiaries and affiliates as reflected in the Attachment A to this Letter Agreement; (e) Not disparage TeleTech, its employees, officers, subsidiaries, affiliates and clients as provided in Paragraph 8 of this Letter Agreement; (f) Abide by all terms and conditions of your non-compete, non-solicitation, and non-disclosure obligations under the Agreement to Protect Confidential Information, Assign Inventions and Prevent Unfair Competition and Unfair Solicitation of May 6, 2013 that you signed when you joined TeleTech, and All RSU Agreements; (g) Execute various releases, as provided in Paragraph 5 of this Letter Agreement; and (h) Agree to all terms and conditions as outlined in this Letter Agreement.

Amicable Separation. In consideration of TeleTech agreeing to pay the Enhanced Severance Payment and the Benefits EnhancementPayment, you shall: (a) Cooperate fully with TeleTech on our orderly transition of your you responsibilities as Executive Vice President for Global Markets of CTS and IndustriesCSS business units, including meetings with senior GMI CTS and CSS staff and messaging about your departure and other business matters, including an appropriate communication plan and the restructuring plan for the TeleTech sales organizationplan; (b) Provide assistance in terminating employment of those members of GMI organization, who in sole discretion of TeleTech executive leadership team ("Executive Committee") no longer fit with the company's future strategy; (c) Transition fully all business development contacts, including status details, in connection with any on-going business development efforts you are currently undertaking on behalf of any of TeleTech's business segmentsCTS and CSS; (dc) Resign all your officer positions and directorships with any and all companies in TeleTech Holdings, Inc. group, including all subsidiaries and affiliates as reflected in the Attachment A to this Letter Agreement; (ed) Not disparage TeleTech, its employees, officers, subsidiaries, affiliates and clients as provided in Paragraph 8 of this Letter Agreement; (fe) Abide by all terms and conditions of your non-compete, non-solicitation, and non-disclosure obligations under the Agreement to Protect Confidential Information, Assign Inventions and Prevent Unfair Competition and Unfair Solicitation of May 6January 24, 2013 that you signed when you joined TeleTech, and All RSU Agreements; (gf) Execute various releases, as provided in Paragraph 5 of this Letter Agreement; and (hg) Agree to all terms and conditions as outlined in this Letter Agreement.