Allowable Program Activities Sample Clauses
The Allowable Program Activities clause defines which specific actions, projects, or operations are permitted under an agreement or within a funded program. It typically lists or describes the types of activities that are eligible for support, such as training sessions, research, outreach, or equipment purchases, and may set boundaries on what is not allowed. By clearly outlining what is permissible, this clause ensures that all parties understand the scope of acceptable activities, thereby preventing misuse of resources and aligning program execution with the intended objectives.
Allowable Program Activities. Grantee will perform outreach activities to the general public and 2020 Labor Day fire survivor households regarding available grants and assistance such as those available under ReOregon. Particular effort shall be made to use culturally-appropriate methods to reach fire survivors that face additional barriers to recovery, such as limited English language proficiency, citizenship/residency issues, limited educational attainment, and/or disability. Specific activities may be selected by grantee to best reach survivor population or sub- populations and may include but are not limited to the following: • Using content and/or finished materials provided by OHCS, create and/or distribute notices of available fire recovery resources, including ReOregon grant opportunities. Methods for direct outreach to survivors may include: o Direct Mail o Telephone Campaigns o Email Campaigns o Print Materials such as Pamphlets/Brochures/Flyers/Posters o Social Media efforts to support/amplify Agency announcements o “Door knocking” efforts • Grantees must develop and/or continue collaborative relationships with Agency, Disaster Case Management service providers funded by Oregon Department of Housing and Urban Development (ODHS), ODHS staff, Wildfire Resilience and Recovery Account (WRRA) providers, and Long-Term Recovery Groups (LTRGs). Grantee shall coordinate with Agency and other organizations (such as those listed above) to coordinate (1) outreach to survivor households currently receiving or who have previously received case management services and (2) outreach to households who may not yet be connected to case management services. Grantee must be familiar with and have a clear system for coordination with WRRA providers to connect fire survivors with additional “housing navigation” services. • Collect and provide to Agency Releases of Information (ROI) that will allow Agency to access any records contained in ODHS or other partners’ records to assist in application intake and processing. • One-on-one advising of individual potential applicants as they prepare to apply is an allowable activity under this agreement until the application portal for HARP Phase 1 opens. 1 Capitalized terms used in this Exhibit without definition have the meaning ascribed to such term in the Subrecipient Grant Agreement.
Allowable Program Activities. 2.1. Intake Support. Subrecipient will perform activities for ReOregon application Intake Support including but not limited to the items listed below. Particular attention shall be paid to ensure intake support services help survivors overcome any accessibility barriers, including language, disability, and national origin/residency status.
a) Provide individual or group in-person Intake Support to support applicants in ReOregon application periods. Assistance may be offered by appointment or on a drop-in basis. Schedule will be informed by Agency-provided dates.
b) Subrecipient must have capacity to provide Intake Support at an Intake Center if requested by Agency.
c) Subrecipient must have capacity to provide Intake Support through mobile practices, including the ability to visit and serve a disabled applicant or applicant that has a transportation barrier.
d) Provide computers and internet connectivity to allow applicants to enter data directly into the ReOregon application portal.
e) Provide access to and assistance with document digitization (e.g., scanning or .pdf file creation) as necessary to complete applications.
f) Provide data entry services for applicants that are unable or uncomfortable entering data themselves.
g) Subrecipient must be prepared to accept paper application forms. In such cases, they shall enter the data into the System of Record on behalf of the applicant.
h) All applicant-facing ReOregon documents will be provided in English and Spanish. Subrecipient must have the capabilities to provide Spanish language services, and access to a mechanism to provide other language services based on applicant need.
i) Assist applicants in collection of required documents. This includes problem-solving with applicants to identify alternative methods to prove and document eligibility.
j) Answer applicants’ questions about how to best complete the application. All inquiries should be acknowledged within 1-2 business days. More complex questions may take a week or more to answer. In cases where the Subrecipient cannot provide timely responses, applicants should be referred to the OHCS call center.
k) Orient potential applicants to the process and set reasonable expectations for time-frames for review, types of communication to expect, etc.
l) Assist survivors in requesting clarification of any communication from Agency or its representatives. 1 Capitalized terms used in this Exhibit without definition have the meaning ascribed to such term in the ...
Allowable Program Activities. Subrecipient shall comply and perform and shall cause and require by contract that its subrecipients comply and perform all Program Activities to the satisfaction of Agency and in accordance with the terms of this Agreement and the Program Requirements. The remaining provisions of this Section 2 are supplemental to and do not limit the obligations of Subrecipient or its subrecipients arising under this Subsection 2a or otherwise under this Agreement. The Subrecipient will provide the following scope of services through program close- out or termination of this Agreement, including but not limited to:
a. Develop and implement a comprehensive IHA program that conforms to the ReOregon IHA Policy Manual (and any subsequent updates/changes) and any other applicable Program Guidance to enable a timely and equitable delivery of resources to communities who are impacted by the 2020 Wildfires, including, but not limited to, communities of color, people with disabilities, and other groups. This includes developing Standard Operating Procedures to be shared with Agency upon request.
b. Conduct outreach and engagement to potential applicants and housing providers;
c. Conduct intake, support applicants in gathering required documentation, receive applications, review potential applicants for eligibility and issue eligibility determinations in accordance with Program Guidance. This includes determining any duplicative disaster assistance received previously for the same purpose that remains to be expended by the Applicant (Duplication of Benefits calculation or DOB), calculating rental subsidy amounts and conducting income recertification in accordance with Program Guidance;
d. Conduct inspections of IHA-assisted units (except in cases where participant is only receiving utility assistance) in accordance with Program Guidance. Subrecipient may use any standard inspection method allowable by Program Guidance but must select the same inspection type to be used across all Applicants to ensure that assistance is provided in an equitable manner. Subrecipient will inform OHCS of the allowable inspection type selected and will notify OHCS in advance of any change to the type of inspection being conducted;
e. Ensure support and services help survivors overcome any accessibility barriers, including but not limited to language, disability, and national origin/residency status;
f. Ensure all staff working on the program are trained, have access to, and understand all current progr...