Additions and Changes. 5.1 The City may request an enhancement to System functionality. Enhancement requests should be submitted to County's Office of Communications Technology (OCT) for review. If OCT accepts the enhancement request, the request will be referred to the Program Management Team for possible inclusion in a future project. County OCT will provide a response to the enhancement request within ninety (90) standard business days of written receipt of initial request. If accepted, a proposed Project Plan will be furnished with any applicable enhancement fee. The City may choose to pay for an enhancement request that has been accepted by Program Management but is not viewed as a high enough priority to include in a release.
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Sources: Regional Interlocal Agreement, Regional Interlocal Agreement, Service Level Agreement (Sla)
Additions and Changes. 5.1 The City CITY may request an enhancement to System functionality. Enhancement requests should be are submitted to County's COUNTY Office of Communications Technology (OCT) for review. If OCT accepts the enhancement request, the request will be referred to the Program Management Team for possible inclusion in a future project. County COUNTY OCT will provide a response to the enhancement request within ninety (90) standard business days of upon written receipt of initial request. If accepted, a proposed Project Plan will be furnished with any applicable enhancement fee. The City CITY may choose to pay for an enhancement request that has been accepted by Program Management but is not viewed as a high enough priority to include in a release.
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