Access Types. E-LAN EVC SLA covers On-Net (Platinum) access and Off-Net access but does not apply to the CPLL portion of Off-Net access. Service Levels for Off-Net access are offered in three levels of Operational Performance classifications: ● Gold ● Silver ● Bronze
Appears in 5 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Access Types. E-LAN EVC SLA covers On-Net (Platinum) access and Off-Net access but does not apply to the CPLL portion of Off-Net access. Service Levels for Off-Net access are offered in three levels of Operational Performance classifications: ● Gold ● Silver ● Bronze
Appears in 2 contracts
Access Types. E-LAN EVC SLA covers On-Net (PlatinumPlatinum or Software Defined Interconnect) access and Off-Net access but does not apply to the CPLL Customer provided local access portion of Off-Net access. Service Levels for Off-Net access are offered in three levels of Operational Performance classifications: ● Gold ● Silver ● Bronze
Appears in 1 contract
Sources: Service Level Agreement
Access Types. E-LAN EVC SLA covers On-Net (PlatinumPlatinum or Software Defined Interconnect) access and Off-Net access but does not apply to the CPLL Customer provided local access portion of Off-Net access. Service Levels for Off-Net access are offered in three levels of Operational Performance classifications: ● Gold ● Silver ● Bronze
Appears in 1 contract
Sources: Service Level Agreement