Common use of 911 Services Clause in Contracts

911 Services. The Service includes either E911 Service (or Basic 911 Service under certain circumstances) if, and only if; the call’s originating ANI is a 911 Enabled Two-Way Number. a. 911 Service: When a caller from Customer’s Registered Address dials the digits 9-1-1 from a 911 Enabled Two-Way Number, the 911 Enabled DID Number and the Registered Address are automatically sent to the local emergency center serving the physical location of the Registered Address. Emergency operators will have access to this information regardless of whether the caller is able to verbally provide such information to the emergency call-taker. Accordingly, with E911 Service, the emergency operators will have the caller’s callback telephone number and Registered Address. In limited circumstances, callers utilizing a 911 Enabled Two-Way Number equipped with E911 may have their calls routed to the national call center. Please see the description below for an explanation of when this would occur and how this service operates. If a customer sends any number other than a 911 Enabled DID when calling 911, SIPStation reserves the right to substitute a Customer’s Primary E911 enabled Two-Way Number that is registered at the Customer’s Registered Address. In this case, the emergency operator will have this callback number and the call will be routed to the local emergency center serving this location. The Customer is responsible for testing and assuring that their proper address and call-back number is being delivered to the E911 center and can do this by dialing 933 and listening to the number transmitted and the registered address played back to the customer.

911 Services. The Service includes either E911 Service (or Basic 911 Service under certain circumstances) if, and only if; the call’s originating ANI is a 911 Enabled Two-Way Number. a. 911 Service: When a caller from Customer’s Registered Address dials the digits 9-1-1 from a 911 Enabled Two-Way Number, the 911 Enabled DID Two Way Number and the Registered Address are automatically sent to the local emergency center serving the physical location of the Registered Address. Emergency operators will have access to this information regardless of whether the caller is able to verbally provide such information to the emergency call-taker. Accordingly, with E911 Service, the emergency operators will have the caller’s callback telephone number and Registered Address. In limited circumstances, callers utilizing a 911 Enabled Two-Way Number equipped with E911 may have their calls routed to the national call center. Please see the description below for an explanation of when this would occur and how this service operates. If a customer sends any number other than a 911 Enabled DID Two Way Number when calling 911, SIPStation Sangoma reserves the right to substitute a Customer’s Primary E911 enabled Two-Way Number that is registered at the Customer’s Registered Address. In this case, the emergency operator will have this callback number and the call will be routed to the local emergency center serving this location. The Customer is responsible for testing and assuring that their proper address and call-back number is being delivered to the E911 center and can do this by dialing 933 and listening to the number transmitted and the registered address played back to the customer.