Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;
Service Level Agreement or “Service Level Objective” means the then-current version of Dell’s performance commitments for the APEX Service. If applicable, these will be provided in the Service Offering Description.
Service Level Agreement or “SLA” : the service levels for the Cloud Service as set out in the then current document(s) made available by Us as “Service Level Agreement for Celonis Software-as-a-Service Offerings” on the Celonis website (under xxxxx://xxx.xxxxxxx.xxx/terms-and-conditions/).
Examples of Service Level Agreement in a sentence
Orange provides to the Access seeking entity a quality of service (SLA - (Service Level Agreement)) according to the rule: the level of services provided to end users Entity applying for access will be at the same level of service provided to subscribers of Orange services.
Pivigo will ensure the service is highly available (per Service Level Agreement detailed in Appendix 1) and will have a support and escalation process in place as needed.
Service Level Agreements Please refer to Appendix 1: Service Level Agreement.
More Definitions of Service Level Agreement
Service Level Agreement or "SLA" means the service level agreement at xxxx://xxx.xxxxxx.xxx/tcaupsla relating to the Wireless Ethernet and Leased Line Service that describes the service levels to be met by Vaioni Group Limited together with the remedies available to the Customer for failure to meet such service levels;
Service Level Agreement means, if applicable, the service level agreement attached as Schedule E to this Contract, setting forth Contractor’s obligations with respect to the hosting, management and operation of the Software.
Service Level Agreement means the service level agreement attached to, or otherwise incorporated by reference into, a particular Order Form that defines the service levels for the Services ordered by Customer.
Service Level Agreement or “SLA” has the meaning described in the Services Schedule.
Service Level Agreement or “SLA” means the service level as set forth in Exhibit c to this Agreement.
Service Level Agreement means the schedule attached as Schedule D, setting forth the Support Services Contractor will provide to the State, and the parties' additional rights and obligations with respect thereto.
Service Level Agreement means the document specifying the standards Microsoft agrees to adhere to and by which it measures the level of service for an Online Service.