Examples of Service Levels in a sentence
Each Member shall monitor its actual performance of its Node against each Service Level and shall use automated monitoring tools to monitor and log the general availability and proper functioning of the Node, collect and provide to Hedera the data made available to it by such tools, and be responsible for measuring its performance as against such Service Levels.
Further extensions, limitations or exclusions to the LFC’s liability in respect of specific Service Levels are set out in Appendix 2.
The Supplier shall Respond to Fault notifications or as soon as it becomes aware of a Fault within the Fault Response Time Service Levels and Resolve all Faults within the Resolution Time Service Levels applicable to the Priority Level of the Fault set out in the table below.
The below tables give details on the Service Levels the System Integrator should maintain.
The report will detail the LFC’s performance against each of the Service Levels over the preceding month.