End Provisions exempelklausuler
End Provisions. 17.1. Ferratum shall not be held liable for any direct or indirect loss or damage, unless such loss or damage has been caused by Ferratum’s negligence or fraud, or unless caused by a failure by Ferratum to fulfil an obligation constituting one of the fundamental elements of the Credit Agreement. You shall however undertake reasonable measures to limit damages.
17.2. Ferratum shall have the right to choose not to enforce any of the provisions of the Credit Agreement at any time and this shall not be construed as a waiver of any such provision and shall not affect the validity of the
End Provisions. 13.1 The Agreement and the business relationship between Ferratum and the Customer shall be governed by Maltese law, but any mandatory protection granted under Swedish consumer protection law shall apply to the Customer. The Customer may only bring proceedings against Ferratum in the Member State of the European Union where the Customer is domiciled or in Malta. Ferratum may bring proceedings against the Customer in the Member State of the European Union where the Customer is domiciled. Both parties may bring a counter-claim in the court where the original claim is pending.
13.2 In case the Customer has any complaints, (s)he is entitled to file them directly with Ferratum’s Customer Support Centre, using the contact data provided in clause 1 above or on the Website. Complaints shall be filed in writing. Ferratum shall answer all complaints without undue delay, but not later than within 15 calendar days. If due to the complexity of the case, ▇▇▇▇▇▇▇▇ is unable to answer to the Customer’s complaint within the lapse of the 15-day period mentioned above, ▇▇▇▇▇▇▇▇ shall answer the complaint within 35 days from the receipt of the complaint by ▇▇▇▇▇▇▇▇.
13.3 The Customer also has the possibility to submit a complaint directly in writing, to the Office of the Arbiter for Financial Services, at: The Office of the Arbiter for Financial Services, First Floor, Pjazza San Kalcidonju Floriana FRN 1530, Malta or ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇. The Customer may also file a claim to Allmänna reklamationsnämnden provided that the dispute fulfils the requirement therefor (for example requirements pertaining to time and value). Allmänna reklamationsnämndens contact details are: Allmänna reklamationsnämnden, Box ▇▇▇, ▇▇▇ ▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇▇.▇▇▇.▇▇. Any of these entities may request that the Customer first directs his complaints to Ferratum before filing a complaint with them.
13.4 The Agreement, may be amended at any time as a consequence of changes in legislative, economic and business requirements and/or changes to the technical environment and/or changes in product or service parameters; provided that the Interest may be amended to the disadvantage of the Customer only for the following reasons i) credit political decisions (ii) change in the reference rate of the Riksbanken, (iii) increased funding costs of Ferratum and (iv) other increased costs of Ferratum which are not predictable at the time that the Agreement is concluded between the Customer and Ferratum. The procedure fo...
End Provisions. 17.1. Ferratum shall not be held liable for any direct or indirect loss or damage, unless such loss or damage has been caused by Ferratum’s negligence or fraud, or unless caused by a failure by Ferratum to fulfil an obligation constituting one of the fundamental elements of the Credit Agreement. You shall however undertake reasonable measures to limit damages.
17.2. Ferratum shall have the right to choose not to enforce any of the provisions of the Credit Agreement at any time and this shall not be construed as a waiver of any such provision and shall not affect the validity of the Credit Agreement or any part thereof or Ferratum’s right to enforce any provision in accordance with its terms.