Veteran Centric definition
Veteran Centric means responding quickly and compassionately to the emerging needs of Veterans, ensuring they have all the benefits and services for which they are eligible. “Seamless Transition” means barriers to success are addressed before the Veteran releases from the military, and VAC services are more closely aligned with those provided by the CAF. “Service Excellence” means the needs of eligible Veterans, especially those with service-related needs are anticipated and fully met in a timely manner, Veterans are always treated with care, compassion, and respect, and their outcomes are maximized through policies, practices and processes.