uncontactable definition
uncontactable means that Client fails to respond to three repeat emails that have been sent to all Executive Directors of the Client-Company at their email address on record with the Service-Provider by (A) fifteen (15) calendar days from the date of the third email communication or (B) any stipulated deadline arising from statutory requirement that is notified in the email communication, whichever is earlier.
uncontactable. (this means that the call centre was unable to successfully make contact with the lead during any of the passes made). Leads that have a product uptake status of “uncontactable” are not considered in the analysis as they provide no information regarding the potential response of the lead to an insurance offer.