First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.
Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
Customer Account Information means personally identifiable information including Personal Data and Consumption Data. Customer Account Information also includes information received by the Company from the customer for purposes of participating in regulated utility programs, including, but not limited to bill pay assistance, shutoff protection, renewable energy, demand-side management, load management, or energy efficiency.
Mobile crisis outreach team means a crisis intervention service for minors or families of minors experiencing behavioral health or psychiatric emergencies.
SMS means Short Message Service.
Classroom teacher means a teacher subject to annual performance evaluation review under the provisions of Education Law Section 3012-c.
Earned value management system means an earned value management system that complies with the earned value management system guidelines in the ANSI/EIA-748.
Crew leader means an individual who:
Number of Students Who Began the Program means the number of students who began a program who were scheduled to complete the program within 100% of the published program length within the reporting calendar year and excludes all students who cancelled during the cancellation period.
Objective medical evidence means reports of examinations or treatments; medical
Number of Students Who Began Program means the number of students who began the program who are scheduled to complete the program within the reporting calendar year.
Acceptable earned value management system means an earned value management system that generally complies with system criteria in paragraph (b) of this clause.
State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.
Account Information Service Provider means a payment service provider pursuing business activities as referred to in point (8) of Annex I;
Helpdesk means the helpdesk facility provided by GBG to handle enquiries and administration for the Service.
MCO means an organization having a certificate of authority or certificate of registration from the 11 Washington State Office of Insurance Commissioner that contracts with HCA under a comprehensive 12 risk contract to provide prepaid health care services to eligible HCA Enrollees under HCA managed 13 care programs.
Child support services means any civil, criminal or administrative action taken by the Division of
Voice over internet protocol service means any service that:
Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.
Busy Line Verification (BLV) means a service whereby an End User requests an operator to confirm the busy status of a line.
LOCKHEED XXXXXX Procurement Representative means a person authorized by LOCKHEED XXXXXX'x cognizant procurement organization to administer and/or execute this Contract.
Busy Line Verification (BLV means a service whereby an End User requests an operator to confirm the busy status of a line.
Synchronous interaction means a real-time interaction between a patient and a health care provider for telehealth located at a distant site.
urge buckslip optional, but recommended. (This is a small, single sheet of paper that requests Customers to vote as quickly as possible and that their vote is important. One copy will be supplied by the Fund.)
Base Load Generation Resource means a Generation Capacity Resource that operates at least 90 percent of the hours that it is available to operate, as determined by the Office of the Interconnection in accordance with the PJM Manuals.
account information service means an online service to provide consolidated information on one or more payment accounts held by the payment service user with either another payment service provider or with more than one payment service provider;