Trip denial definition
Trip denial means when an ADA paratransit eligible person calls Handilift during reservation hours, requests a pickup time for a trip during service hours at least the next day, and at most fourteen (14) days in advance, and the ADA paratransit eligible person is either offered a pickup time more than one (1) hour earlier or later than the requested pickup time or is offered no pickup time at all.
Examples of Trip denial in a sentence
Data available includes: o Ridership o Travel times o Trip denial rate o Booking abandonment rates o On-time performance o Trip and driver reviews o Trip and driver comments • Ability to assign different user-level permissions and rights based on operator, seniority, or role.
Data available includes: o Ridership o Travel times o Trip denial rate o Booking abandonment rates o On-time performance o Trip and driver reviews o Trip and driver comments Ability to assign different user-level permissions and rights based on operator, seniority, or role.