Transferred call definition
Transferred call means any enrollment call to an ARES in which the customer did not directly dial an ARESagent. This includes calls that originate as live or automated calls to the customer, who then might select an option that results in the call being forwarded to an ARES Sales Agent. "Transferred call" does not include enrollment calls in which the customer directly dials an ARES call center and selects to be forwarded to an ARES Sales Agent from a call center menu or live operator. For purposes of enrollment compliance, transferred calls shall be treated as telemarketing within the meaning of Section 412.130.
Transferred call means any enrollment call to an AGS in which the customer did not directly dial an AGS Sales Agent. This includes calls that originate as live or automated calls to the customer, who then might select an option that results in the call being forwarded to an AGS Sales Agent. "Transferred call" does not include enrollment calls in which the customer directly dials an AGS call center and selects to be forwarded to an AGS Sales Agent from a call center menu or live operator. For purposes of enrollment compliance, transferred calls shall be treated as telemarketing within the meaning of Section 512.130 of this Part.
Transferred call means any enrollment call to an RES in which the customer did not directly dial an RES agent. This includes calls that originate as live or automated calls to the customer, who then might select an option that results in the call being forwarded to an RES agent. "Transferred call" does not include enrollment calls in which the customer directly dials an RES call center and selects to be forwarded to an RES agent from a call center menu or live operator. For purposes of enrollment compliance, transferred calls shall be treated as telemarketing within the meaning of Section 412.130.
More Definitions of Transferred call
Transferred call means any enrollment call to an ARESRES in which the
Transferred call means any enrollment call to an AGS in which the customer did not directly dial an AGS Sales Agent. This includes calls that originate as live or automated calls to the customer, who then might select an option that results in the call being forwarded to an AGS Sales Agent. "Transferred call" does not include enrollment calls in which the customer directly dials an AGS call center and selects
Transferred call means any enrollment call to an AGS in which the customer