Total Support definition
Examples of Total Support in a sentence
However, the parties acknowledge that some of such licenses may have been inadvertently omitted (“Omitted Licenses”) from the Converted and Replaced Licenses Exhibit and that technical support fees associated with the Omitted Licenses were therefore excluded from the Total Support Stream.
All technical support for program licenses acquired under the terms of this section shall be deemed part of the Total Support Stream.
A Cloud backup solution “LiveDrive” is provided for users and a quota limit of 500gb is only provided in the Total Support + Enterprise plan and is live during the subscription.
In addition, you acknowledge and agree that (1) prior to a Qualifying Entity’s inclusion in your Deployment Right, you must execute with Oracle an amendment to this ordering document pursuant to which the Qualifying Entity’s Existing Technical Support Fees will be added to the Total Support Stream and (2) such Existing Technical Support Fees must be maintained as part of the Total Support Stream in order for you to maintain your Deployment Right.
Nothing in this Amendment shall be deemed to relieve you of your obligation to maintain all of the components of the Total Support Stream (as amended by this Amendment) in order to receive your Deployment Right and technical support for the program licenses acquired under the ordering document (as amended by this Amendment).
For a period of four (4) from the effective date of this ordering document, you may order licenses for the programs (and first year of Software License Update & Support for the programs) at the appropriate license and support fees specified on the attached Price Hold Exhibit (Exhibit A), provided (i) such programs are available in production release when ordered, and (ii) you have continuously maintained the Total Support Stream.
If at any time following the effective date of this Amendment either you or Oracle discovers any Omitted Licenses, then the parties agree that: (i) you will continue to pay all technical support fees due in connection with the Omitted Licenses during the Deployment Period, and (ii) the parties will amend the ordering document to add the Omitted Licenses to the Converted and Replaced Licenses Exhibit and to include the technical support fees associated with the Omitted Licenses in the Total Support Stream.
In addition to those words and phrases contained in the main body of the Agreement, the following words and phrases when in this Total Support Package shall have the meaning and definition set forth below.
If your non-compliance is due to failure to maintain the Total Support Srtream, your use of the Program licenses and desupported licenses after the Non-Compliance Date will be subject to the technical support pricing and policies in effect on the Non-Compliance Date.
Firm and Option Aircraft: Should Operator take delivery of any Option Aircraft, then upon Operator's request, Rolls-Royce will cover such Option Aircraft under the Total Support Package.