Tier Levels definition

Tier Levels means the stage of assignment, response, action, or responsibility for any contact channel either automated or human.  Tier 0 – Request processed by automation (e.g., IVR) until it is resolved or transferred to higher tier; Tier 1 – CCSC CSR front line staff; Tier 2 – CCSC specialist, supervisor or management staff; and Tier 3 – Non-CCSC Staff (e.g., State, other HSD’s BPO module’s Staff). Tier 3 is the final entity for contact resolution.
Sample 1
Tier Levels means, with respect to any specific Program Year, any one of the First Tier through the Twelfth Tier Level, as applicable, and determined as set forth in Schedule lA.
Sample 1

Examples of Tier Levels in a sentence

  • The Rewards Tier Levels are set out in your Welcome Pack, in the Programme Rules and on the Website.

  • Tier Levels# - Corresponds to Option A, B, C or D in the various tables.

  • Tier 2 Diagram 1 – Document Structure and Tier Levels This diagram shows the relationships between the documents, giving their tier level positions.

  • TCEQ Requirements (EPA Tier Levels for Non-Road Engines) Latest effective requirements.

  • The Rewards Tier Levels and Earn Rates are set out in your Welcome Pack, in the Programme Rules, on the UCount Rewards in App Platform and on the Website.

  • A site development professional (e.g. civil engineer, architect, site location or land development consultant experienced with sector-based requirements) evaluates the property to classify the current level of preparedness and existing infrastructure, as well as outlines the additional steps (and estimated costs) required to bring the site to the next level of readiness – i.e. Site Characterization Tier Levels.

  • Reservation Services Operator reserves the right to amend the Membership Tier Level Chart and any aspect of one or more of the Membership Tier Levels from time to time in Reservation Services Operator’s discretion.

  • ARNG Recruiters/Reserve Component Career Counselors (RCCC)/Incentive Managers determine loan eli- gibility using NSLDS and/or applicable promissory notes/disbursement sheet(s) for enlistees who meet the following criteria: NPS & PS SLRP recipients must enlist/affiliate into a Critical Skill (CS) and UIC vacancy that matches the authorized skill level position within Tier Levels 1-6.

  • The current Membership Tier Levels are set forth on the Membership Tier Level Chart and presently include the following: Elite, Premier, Executive, Classic, and Non-Authorized Resale.

  • Data used to inform the prioritization process may include Site Characterization reports provided by VEDP (or similar studies), economic impact models, demonstrated and substantial prospect activity (interest) in a given site, as well as prior efforts jointly undertaken by two or more localities to prepare a site(s) for business uses.Site Tier Levels: A part of the Virginia Business Ready Sites Program (VBRSP) that describes the level of existing development of a potential site.

Related to Tier Levels

  • Barrier Level means the Barrier Level as specified in § 1 of the Product and Underlying Data.

  • Trigger Level means with respect to an Index, the level specified as such in Annex 1 with respect to such Index

  • Base Level means the level of the Index (excluding any flash estimates) published or announced by Eurostat (or any successor entity which publishes such index) in respect of the month which is 12 calendar months prior to the month for which the Substitute Index Level is being determined;

  • Order Level means the price indicated in the Order.

  • RBC level means an insurer's company action level RBC, regulatory action level RBC, authorized control level RBC, or mandatory control level RBC where:

  • Floor Level means that stage of construction which in the completed building would constitute the walking surface of the particular floor level referred to in the table of payments.

  • Working level (WL) means any combination of short-lived radon daughters in 1 liter of air that will result in the ultimate emission of 1.3E+5 MeV of potential alpha particle energy. The short-lived radon daughters are—for radon-222: polonium-218, lead-214, bismuth-214, and polonium-214; and for radon-220: polonium-216, lead-212, bismuth-212, and polonium-212.

  • Working level month (WLM) means an exposure to 1 working level for 170 hours (2,000 working hours per year divided by 12 months per year is approximately equal to 170 hours per month).

  • Minimum Level (ML means the concentration at which the entire analytical system must give a recognizable signal and an acceptable calibration point. The ML is the concentration in a sample that is equivalent to the concentration of the lowest calibration standard analyzed by a specific analytical procedure, assuming that all the method-specified sample weights, volumes and processing steps have been followed.

  • Static water level means the level at which the water stands in the well when the well is not being pumped and is expressed as the distance from a fixed reference point to the water level in the well.

  • Partner Level means the program levels as described in detail in the applicable PartnerEdge Program Guide.

  • Mean Sea Level means the average height of the sea for all stages of the tide. It is used as a reference for establishing various elevations within the floodplain. For the purposes of this Ordinance, the term is synonymous with the National Geodetic Vertical Datum (NGVD) of 1929, the North American Vertical Datum (NAVD) of 1988, or other datum, to which Base Flood Elevations shown on a community's Flood Insurance Rate Map are referenced.

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Use Level means the license use meter or model (which may include operating system, hardware system, application or machine tier limitations, if applicable) by which Symantec measures, prices and licenses the right to use the Licensed Software, in effect at the time an order is placed for such Licensed Software, as indicated in this License Agreement and the applicable License Instrument.

  • Integration Level means the Social Security taxable wage base for the Plan Year, unless the Employer elects a lesser amount in (i) or (ii) below.

  • Initial Level means, in respect of an Index, the level specified as such in the applicable Issue Terms.

  • Index Level means, in respect of any day and subject to Adjustment Provisions: (a) in respect of an Index(other than a Multiple Exchange Index), the closing level of such Indexat the Valuation Time on such day; and (b) in respect of an Index that is a Multiple Exchange Index, the official closing level of the Index on such day at the Valuation Time as calculated and published by the Index Sponsor each as rounded up to four decimal places (with 0.00005 being rounded up), allas determined by the Calculation Agent.

  • Ground Level means the level of the referred point of exposed surface of the ground as indicated in the drawing.

  • Latest Level means, in respect of an Inflation Index, the latest level of such Inflation Index (excluding any "flash" estimates) published or announced by the relevant Inflation Index Sponsor prior to the month in respect of which the Substitute Index Level is being determined.

  • Performance Level means a reference to one of Performance Level I, Performance Level II, Performance Level III, Performance Level IV or Performance Level V.

  • Share Level means the level of the Share as determined by the Determination Agent by reference to the level of the Share published by the Exchange.

  • Weighting factor wT for an organ or tissue (T) means the proportion of the risk of stochastic effects resulting from irradiation of that organ or tissue to the total risk of stochastic effects when the whole body is irradiated uniformly. For calculating the effective dose equivalent, the values of wT are:

  • Strike Level means the Strike Level as specified in § 1 of the Product and Underlying Data.

  • Final Level means, in respect of the Index, the Closing Level on the Final Valuation Date, provided that, if the Final Valuation Date is not an Exchange Business Day, then the Final Level will be determined on the immediately preceding

  • Poverty level means the annual family income for a family unit of a particular size, as specified in the poverty guidelines updated annually in the Federal Register by the U.S. Department of Health and Human Services.

  • Performance Measurement Period has the meaning set forth in Section 3.1(e)(ii).