Technical Support Entitlement definition

Technical Support Entitlement means that Sun will provide to Customer for inclusion with Customer's Product, a text file (e.g., "Read Me" file), splash screen, dialogue box or other collateral that will entitle the End User to technical assistance with the Software (End User questions about the Software relating to specific, discrete issues such as installation, launch, configuration, usability, etc.) within a specified timeframe. Sun may also provide End User Software training.
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Technical Support Entitlement. Sun shall provide Technical Support Entitlement (at no cost) to Customer which must be distributed with Customer's Product to End Users via printed collateral, text file (e.g., "Read Me" file), splash screen, dialogue box, or other means pre-approved in writing by Sun.
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Examples of Technical Support Entitlement in a sentence

  • Customer shall distribute the Technical Support Entitlement with Customer's Product to End Users.

  • Customer agrees to distribute one (1) Technical Support Entitlement with each Software unit distributed.

  • Customer shall ensure that one (1) Technical Support Entitlement is included with each Software unit distributed to sublicensees.

  • Each single user license includes a Technical Support Entitlement which entitles the End User licensee to receive technical assistance as provided in Section 1.21.