Technical Support and Maintenance Services definition

Technical Support and Maintenance Services means those technical support and application maintenance provided by CUSI to Licensee with respect to the Licensed Software as set forth on Exhibit A.
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Technical Support and Maintenance Services means those services identified as such in the relevant Service Level Agreement.
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Technical Support and Maintenance Services means the technical support and version updates made available for the Software by Enfocus.
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Examples of Technical Support and Maintenance Services in a sentence

  • If Licensee wishes to add additional Licensee Customers, Service Locations, increase Technical Support and Maintenance Services, or otherwise increase usage of the Services, the parties shall execute a mutually agreed upon written Sales Agreement.

  • If Licensee is not current on Technical Support and Maintenance Services fess, Licensee may request Technical Support Services on a per-call basis.

  • Thirty (30) days prior to the annual expiration date of this Exhibit A, CUSI will send to Licensee an invoice for the annual renewal of Technical Support and Maintenance Services pursuant to the current terms, conditions and pricing then in effect.

  • In the event of nonpayment this Exhibit, the Agreement shall immediately expire and the Licensee shall not be entitled to receive the Technical Support and Maintenance Services described herein.

  • Licensee hereby grants to CUSI a non-exclusive, royalty-free, worldwide license to reproduce, distribute, and otherwise use and display the Licensee Data and perform all acts with respect to the Licensee Data as may be necessary for CUSI to provide the Technical Support and Maintenance Services to Licensee.

  • Licensee is solely responsible for any Licensee Data input into the Services, all information and Licensee Data upon which CUSI relies in providing the Services and the accuracy of any configuration of the Services, including situations where CUSI has worked with Licensee through Technical Support and Maintenance Services to configure the Services.

  • Subject to the terms of this Exhibit A and the Agreement, the Licensee is entitled to receive the Technical Support and Maintenance Services described herein for a period of one year.

  • Maintenance Services shall include all updates for the Licensed Software as new versions, including any related documentation, which is commercially released during the term of this Technical Support and Maintenance Services Agreement (each an “Update”).

  • In the event of cancellation of or nonpayment for Technical Support and Maintenance Services, any subsequent renewals will be subject to a reinstatement charge of 50% multiplied by the then current Licensed Software license fee, plus any unpaid historical and current annual Support Fees.

  • Such Technical Support and Maintenance Services will be automatically renewed unless canceled in writing by Licensee sixty (60) days prior to the annual expiration date.


More Definitions of Technical Support and Maintenance Services

Technical Support and Maintenance Services means the services described in Section 4.1 and Exhibit A.
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Related to Technical Support and Maintenance Services

  • Support and Maintenance Services means the support and maintenance services described in Section 1 of these Support Terms.

  • Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Design Services means architect services, engineer services or landscape architect services.

  • Planned Maintenance means any Maintenance BT has planned to do in advance.

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Software Maintenance means the process of modifying software after delivery to correct faults, improve performance or other attributes, or adapt to a changed environment. (Reference ISO/IEC 14764:2006, as amended or superseded.) Software maintenance does not include any customization or configuration.

  • Construction Phase Services means the coordination, implementation and execution of the Work required by this Agreement, which are further defined in Article 8.

  • Operations and maintenance means a project delivery method in which the District enters into a single contract for the routine operation, routine repair, and routine maintenance of an infrastructure facility.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Operation and Maintenance or “O&M” shall mean all activities required to operate, maintain, and monitor the effectiveness of the RA as specified in the SOW or any EPA-approved O&M Plan.

  • Application Services means the hosted applications and related services as described in Exhibit A.

  • Statement of Work means the description of activities performed in completing the Project, as specified in the Contract and as may be amended.

  • Implementation Services has the meaning set forth in Section 2.1.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.

  • engineering services means infrastructure for –

  • Routine maintenance means activities to keep an impervious surface as near as possible to its constructed condition. This includes ordinary maintenance activities, resurfacing paved areas, and exterior building changes or improvements which do not materially increase or concentrate stormwater runoff, or cause additional nonpoint source pollution.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Construction Services means either of the following for construction-manager-at-risk, design-build and job-order-contracting project delivery methods:

  • Operation and Maintenance Costs means the costs of: