Technical POC definition
Examples of Technical POC in a sentence
Technical POC: ▇▇▇▇ ▇▇▇▇▇, located on Main Post, ▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇ ▇▇▇▇, Suite 4309, ▇▇▇-▇▇▇-▇▇▇▇, ▇▇▇▇.▇▇▇▇▇.civ @ ▇▇▇▇.▇▇▇.
SBIR Phase III Project Requests It will be incumbent upon the MCDC member, on their own with some general support and guidance from the CMF, to find a Government Technical POC with both (1) available funding and (2) an interest in furthering technology developed under a current or prior SBIR project.
For all other requests, and subject to the ▇▇▇ requirements listed below, Appian will conduct initial analysis and respond to the Ordering Activity Technical POC or sponsor within sixteen (16) business hours of receiving Ordering Activity’s request, and communicate preliminary findings, ▇▇▇ estimates as applicable, and schedule the execution of the request.
The Ordering Activity’s Technical POC must create a ticket in Appian’s Elite support request system (“Trac”).
Appian’s Elite Services technical manager will provide the Ordering Activity Technical POC direct access to Trac to manage and update these requests to the Elite Services team.
Tickets must be assigned a preliminary type and priority classification by the Ordering Activity’s Technical POC with pertinent request types and priorities outlined below.
For Application Issue P1 tickets, the Appian’s Elite Services technical manager will initiate a preliminary analysis, subject to the level of effort (“▇▇▇”) requirements listed below, and respond to the Ordering Activity’s Technical POC or sponsor by email and/or phone within eight (8) business hours of receiving the corresponding ticket on Trac.
The Elite Services technical manager will work with the Ordering Activity’s Technical POC or sponsor to investigate and analyze the issue to determine the appropriate resource to resolve the issue.
Appian may provide the following possible tasks as part of the Elite Services, depending upon the requests made by the Technical POC.
When Elite Services have been provided, Appian will provide a monthly status report to the Ordering Activity Technical POC detailing the Elite Services performed in the immediately preceding month.