Systems-based approach definition
Systems-based approach means a method based on the structure and function of how systems operate and interact with each other. The system is comprised of inputs, process, outputs, and feedback, and has general characteristics including complex underlying factors that drive how things work and why, and natural set points (outcomes) determined by these systems forces. The systems- based approach is an alternative to the traditional inspectional or code-based approach and includes system description, process evaluation, exploration of underlying cause and effect, and documentation and strengthening the system.
Systems-based approach means that rather than considering certain consumers as inherently vulnerable, focus should be given to the structures and situations that can give rise to a risk of harm for consumers. In practice, this means analysing weaknesses in service design or inherent inequalities within the service being provided, rather than focussing on the characteristics of a person which may have caused them to experience vulnerability.