Supported Programs definition
Examples of Supported Programs in a sentence
Customer is responsible for ensuring that all appropriate personnel are trained and familiar with the operation and use of the Supported Programs and associated equipment.
Customer is responsible for undertaking the proper supervision, control and management of its use of the Supported Programs, including, but not limited to: (a) assuring proper Supported Environment configuration, Supported Programs installation and operating methods; and (b) following industry standard procedures for the security of data, accuracy of input and output, and back-up plans, including restart and recovery in the event of hardware or software error or malfunction.
LogRhythm will provide Updates for the Supported Programs as and when developed for general release in LogRhythm’s sole discretion.
Customer's implementation or production use of the Supported Programs is continuing and there is no work being impeded at the time.
Customer requests information, an enhancement, or documentation clarification regarding the Supported Programs but there is no impact on the operation of the Supported Programs.
Customer's implementation or production use of the Supported Programs is continuing but not stopped; however, there is a serious impact on the Customer's productivity and/or service levels.
Siebel shall, from time to time, in its sole discretion, make Updates to Supported Programs available to Distributor at no additional charge except for media and handling charges.
Maintenance covers Supported Programs during both implementation and production use of such Programs.
This access must include the ability to remotely access the equipment on which the Supported Programs are operating and to obtain the same access to the equipment as those of Customer’s employees having the highest privilege or clearance level.
LogRhythm shall provide Updates for the Supported Programs as and when developed for general release in LogRhythm’s sole discretion.