Support Service Fee definition

Support Service Fee means the monthly fee paid by Customer for Customer System Support Services.
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Examples of Support Service Fee in a sentence

  • Standard updates (e.g. service packs, security updates, patches, etc.) are included in the Standard Maintenance and Support Service Fee and will be delivered to the Licensee electronically, in a manner agreed upon by the parties (e.g., email attachment, web download,) or by sending a CD- rom.

  • If you have acquired a Subscription Licence or Support Services Agreement for an initial or renewal term that is greater than 12 months, then we may increase your Subscription or Support Service Fee annually by the greater of 3% or an amount representing the CPI Increase at that date.

  • If the parties are unable to reach an agreement, Elecosoft may increase the Licence Fee and/or Support Service Fee, provided that any such increase is capped in line with CPI inflation.

  • In such event, SAP will refund to Licensee a pro rata portion of the prepaid but unearned Maintenance Fee and Premium Support Service Fee.

  • Standard updates (e.g. service packs, security updates, patches, etc.) are included in the Standard Maintenance and Support Service Fee and will be delivered to the Licensee electronically, in a manner agreed upon by the parties (e.g., email attachment, web download,) or by sending a CD-rom.

  • In addition to the Maintenance Fees described above, the annual Premium Support Service Fee is [ *355 ].

  • In addition to the Maintenance Fees described above, the annual Premium Support Service Fee is [ *322 ].

  • Section 29.6 Support Service Fee is deleted in its entirety, and replaced with the following: *** The Support Fees will be billed annually in advance and paid out over twelve monthly installments.

  • For clarity, this assistance will be paid for by the Purchaser as an Additional Software Support Service Fee.

  • The Purchaser will have performed all requirements notified to them by RSG, prior to logging a support ticket Unplanned Responses All unplanned responses are charged as an Additional Software Support Service Fee Out of Office Hours Out of Office Hours support is not guaranteed and is subject to availability of technical staff.