Support Role definition

Support Role means the level of support available to a Designated Contact under Role-Based Support, as defined by one of two tiers (Development or Production) and as designated by Customer in accordance with Section 1 (Support Roles) of the Role-Based Support terms.
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Support Role means the provision of assistance to a lead agency by an organization which does not come under the authority of the lead agency under daily normal activities and; "Telecommunications" means the transmission and reception of information by electronic communication devices (e.g., radio, telephone, cellular phone, internet facsimile, etc.).
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Support Role means the identification of support agencies that do not come under the authority of the lead agency in normal conditions.
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Examples of Support Role in a sentence

  • Support Role: It is clearly understood by both parties to this agreement that JCDTF personnel are not sworn police officers and those personnel who are assigned to work with the LEA are assigned in a support role.

  • Administrative Support Role includes the following responsibilities: • Editing and distributing all communications to the VET Coordinators • Collecting and ensuring that all data is entered in a timely manner on the Mullum VET Cluster portal.

  • Customer may downgrade or remove a Support Role for a Designated Contact at any time.

  • If Consultant’s team members will have any of these types of responsibilities, its affected employees will be required to execute a Consultant in Management Support Role Conflict of Interest and Confidentiality Statement (Caltrans LAPM Exhibit 10-U), as well as provide financial disclosure statements required by state law to confirm that those persons do not have sources of income or gifts that will create a conflict of interest prior to carrying out any such activities for SANDAG.

  • SCBA Technicians stipend shall be pro-rated when appropriate and shall be calculated from the month the member achieves certification is appointed to perform the SCBA Repair Technician Support Role.

  • Such downgrade or removal will take effect, and any applicable Fees for such downgraded or removed Support Role will be calculated at the downgraded amount, from the later of (i) the date of such downgrade or removal, and (ii) 30 days after the Support Role for the Designated Contact was last changed, and the applicable Fees will automatically renew at the beginning of the month following such downgrade or removal.

  • Google will provide all support under these Guidelines in the English language except as described in Section 3.3 (Expanded Japanese Language Support for Production Support Role and Enterprise Support) and Section 3.4 (Expanded Korean and Chinese Language Support for Production Support Role and Enterprise Support).

  • Target initial response times are based on the Designated Contact's Support Role, and whether Customer is enrolled in Enterprise Support, as described in Sections 4 (Support Roles) and 5.1 (Enterprise Support; Offering).

  • Such Requests will be handled as described in Sections 4 and 5 (with Hours of Operation being Business Hours in Japan), except that P1 Requests from Designated Contacts with the Production Support Role will only be supported during Business Hours in Japan.

  • At such time, Customer's support admin must designate the Support Role for each of its Designated Contacts.

Related to Support Role

  • Support Request means a request for assistance received by Blackboard's Service Desk and/or Service Desk Infrastructure from an Authorized User, such as any answered phone call, answered email, or answered chat.

  • Support Plan means a technical support offering that sets out the level of entitlements purchased by the Customer as described in detail in Schedule - Support Services.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.