Support Issue definition

Support Issue. “means a question or issue within the scope of the Support Services Agreement submitted by you using your Private Support Portal requiring a response from NXP. 1.11. “Support Services” means those services more specifically outlined in section 2.
Support Issue means a failure of the Planet Product(s) to conform to the Documentation.
Support Issue. If the Customer believes that there is a Fault with the Covered Software then the Customer (by acting through the Customer’s Support Representative or any other individuals authorised by the Customer) shall notify the Company by telephone, customer portal or e-mail using the Company’s nominated support phone numbers or email address(es) of the defect, error or non-compliance ("Support Issue") in question and provide the Company with a documented example of such Support Issue. Critical Priority Incidents must be logged by telephone. "Support Period" the total period during which the Company shall provide the Support and Maintenance Services as set out in the Order Form, which shall be for a minimum period of one Year. "Third Party License" any license relating to Third Party Software;

Examples of Support Issue in a sentence

  • NVIDIA will provide Technical Support to such Designated Users via a dedicated support portal that allows the Designated User(s) to make Support Issue requests for the Supported Software through the dedicated support portal.

  • High – The Bidder will begin work on the Support Issue within 60 minutes of confirmed notification during Business Hours from Level 1 and will engage staff until an acceptable solution or workaround is achieved.

  • Notwithstanding NVIDIA’s confidentiality obligations in Section 3 of the XXXX, You hereby grant NVIDIA permission to discuss Your Support Issues with the third party from which the system was purchased for the purpose of resolving the Support Issue, including sharing with such third party any relevant information (including, for the avoidance of doubt, Confidential Information) that would be useful in assisting with such resolution.

  • A Lead MP or DE may dispute the audit results obtained from a startup Dispatch Instruction by entering an issue in the ISO Customer Support Issue Tracking System prior to noon of the third business day after the day on which the results were provided.

  • Enter an issue detailing the requested modification to the audit, including cancellation, in the ISO Customer Support Issue Tracking System.C. Reporting1.

  • The objective of the paper titled “Round Table Forums that Support Issue Resolution: Anishinabek Experience” is to assist the Inquiry in understanding and fostering processes that help to avoid violence between Anishinabek First Nations and police, government and others.

  • Service Level Agreements (SLA) of IT helpdeskNameResolution TimeHigh0Days 2Hrs 0MinsMedium0Days 4Hrs 0MinsNormal1Days 0Hrs 0MinsLow2Days 0Hrs 0Mins See below the process of what happens when you have an IT Support Issue.

  • Notwithstanding NVIDIA’s confidentiality obligations under the AGREEMENT, you hereby grant NVIDIA permission to discuss your Support Issues with the third party from which the system was purchased for the purpose of resolving the Support Issue, including sharing with such third party any relevant information (including, for the avoidance of doubt, Confidential Information) that would be useful in assisting with such resolution.

  • For potential Support Issues filed by a Designated User, NVIDIA will use commercially reasonable efforts to analyze each such potential Support Issue to determine if it qualifies as a Support Issue.

  • A Look at Working-Age Caregivers Roles, Health Concerns, and Need for Support (Issue Brief).


More Definitions of Support Issue

Support Issue will mean a single, isolated item or question relating to the Business Partner Product. As used herein. if Business Partner is required to respond to or to issue a response, Business Partner will both contact the Customer, whether by telephone or email and also take internal steps to address the Support Issue. ​
Support Issue shall have the meaning assigned to it in paragraph 3.2 (a) of the Service Terms;
Support Issue means any error or defect in the Software at the Location which causes it not to perform in accordance with the functionality set out in the Documentation.
Support Issue means a question or issue within the scope of the Support Services Agreement submitted by you using your Private Support Portal requiring a response from NXP.

Related to Support Issue

  • Right Issue means an offer of shares open for a period fixed by the directors to holders of shares of the Company or any class thereof on the register on a fixed record date in proportion to their then holdings of such shares or class thereof (subject to such exclusions or other arrangements as the directors may deem necessary or expedient in relation to fractional entitlements or having regard to any restrictions or obligations under the laws of any relevant jurisdiction or the requirements of any recognized regulatory body or any stock exchange).”

  • Test Issue means any variance or non-conformity of the Services or Deliverables from their requirements as set out in the Call Off Contract;

  • Top-Issue means issues and/or failures identified and prioritized jointly by SAP and Licensee in accordance with SAP standards which (i) endanger Go-Live of a pre-production system or (ii) have a significant business impact on a Production System.

  • Ballot issue means a question that has been approved to be placed before the voters or is otherwise required by law to be placed before the voters. “Ballot issue” does not include the nomination or election of a candidate.

  • Support Request means a request for assistance received by Blackboard's Service Desk and/or Service Desk Infrastructure from an Authorized User, such as any answered phone call, answered email, or answered chat.

  • ICAV means an Irish collective asset-management vehicle registered pursuant to the Act. References to “the ICAV” shall be to the ICAV to which this Instrument relates.

  • the Scottish Infected Blood Support Scheme means the scheme of that name administered by the Common Services Agency (constituted under section 10 of the National Health Service (Scotland) Act 1978(b));

  • Procurement item means an item of personal property, a technology, a service, or a construction project.

  • Overissue means the purported issuance of:

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Child support order means a support order for a child, including a child who has attained the age of majority under the law of the issuing state or foreign country.

  • Mxxxx’x Rating means, with respect to a Reference Obligation, as of any date of determination:

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Ratings Confirmation means, with respect to any action proposed to be taken, a written confirmation from each of the Rating Agencies that such action would not result in (i) a reduction of the rating for any Class of Certificates below the then current rating for such Class of Certificates or (ii) a withdrawal or suspension of the rating of any Class of Certificates.

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • Support Classes As specified in the Preliminary Statement.

  • Ratings Decline means a decrease in the rating of the Notes by both Xxxxx’x and S&P by one or more gradations (including gradations within Rating Categories as well as between Rating Categories). In determining whether the rating of the Notes has decreased by one or more gradations, gradations within Ratings Categories, namely + or - for S&P, and 1, 2, and 3 for Xxxxx’x, will be taken into account; for example, in the case of S&P, a ratings decline either from BB+ to BB or BB to BB- will constitute a decrease of one gradation.

  • Xxxxx’x Rating means, at any time, the rating issued by Xxxxx’x and then in effect with respect to the Borrower’s senior unsecured long-term debt securities without third-party credit enhancement.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Replacement Card means a renewal or replacement Card issued to you by us;

  • IDSL or "ISDN Digital Subscriber Line" or "Integrated Services Digital Network Digital Subscriber Line" is a symmetrical, baseband DSL technology that permits the bi- directional transmission of up to 128 Kbps using ISDN CPE but not circuit switching.

  • CDSL means Central Depository Services (India) Ltd.

  • First Issue Date means the date on which the Issuer issues a Series of Covered Bonds for the first time pursuant to the Programme;

  • Event Issue Value means, with respect to any Common Unit as of any date of determination, (i) in the case of a Revaluation Event that includes the issuance of Common Units pursuant to a public offering and solely for cash, the price paid for such Common Units, or (ii) in the case of any other Revaluation Event, the Closing Price of the Common Units on the date of such Revaluation Event or, if the General Partner determines that a value for the Common Unit other than such Closing Price more accurately reflects the Event Issue Value, the value determined by the General Partner.