Support Consultant definition

Support Consultant means a representative of the Company who provides Support Services directly to the Client.
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Support Consultant means those customer-facing personnel employed by the Company who are tasked with resolving customer complaints and includes both Infopackets Customer Service Center personnel as well as Infopackets branch support staff.
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Examples of Support Consultant in a sentence

  • SynCardia may also designate Distributor to be considered a member of the Clinical Training Team and may perform some of the duties of the Clinical Support Consultant and will issue certificates accordingly.

  • They are then to be triaged during the Service Scope hours at the discretion of the next available Support Consultant.

  • Tickets will be assigned a status by the Jcurve Support Consultant as follows: Open Ticket open for action or resolution.

  • For standard remote support requests, the Customer can either schedule a time or wait for the Support Consultant to become available the support request will be attended to as soon as possible.

  • The support for the System will be provided by Komatsu's support consultants (Support Consultant), Komatsu's technology advisors (Technology Advisor), and third party vendors (Third Party Vendor).

  • The level of urgency is at the discretion of the Support Consultant assigned to the support request based on the impact that the issue or outage has on the Customer.

  • The ▇▇▇▇▇ Global Dedicated Support Consultant work as a dynamic team of support professionals who provide level 3 application support the application covered under this SLA.

  • As Lead Jurisdiction, Thurston County will hold contract(s) with the selected Campaign Installers and a Customer Support Consultant.

  • The County will also issue an RFP to select a Customer Support Consultant (TBD), who will support case management, installer oversight, outreach, and/or campaign evaluation.

  • County shall serve as the contract manager and conduct all contracting responsibilities with the selected Campaign Installers, a Customer Support Consultant, and other contractors as needed, except for design and printing of marketing materials (provided by Olympia).