Support Access definition

Support Access means customer service help desk access We provide to You in the form of Our business hours help desk and 24 hour fault reporting phone line.
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Examples of Support Access in a sentence

  • Support: Access to Red Hat support for issues relating to Software as described below.

  • Support: Access to Red Hat support for issues relating to Software used for Development Purposes and/or Production Purposes (each of which is defined below).

  • Benefícios de uma Subscrição de Software: Para cada Subscrição de Software que você comprar, a Red Hat lhe fornece um ou mais dos seguintes benefícios: Support: Access to Red Hat support for issues relating to Software as described below ).

  • If Box fails to meet the response times, Customer may be entitled to a response time credit as outlined below (“Business Response Time Credit”): Support Access Method: Web/Phone/Email Support Response Method: Web/Phone/Email Number of Support Requests: Unlimited Response Times: Level 1 – Urgent: Within 2 hours Level 2 – High: Within 4 hours Level 3 – Normal: Within 4 hours Level 4 – Low: Greater than 4 hours 2.5 Enhanced Support Services Response Times.

  • Support Access Method: Web/Phone/Email Support Response Method: Web/Phone/Email Number of Support Requests: Unlimited Response Times: Level 1 – Urgent: Within 1 hour Level 2 – High: Within 2 hours Level 3 – Normal: Within 2 hours Level 4 – Low: Greater than 2 hours 2.6 Business Services and Enhanced Support Services Response Time Credits.

  • Severity Level Service Hours Monday- Friday 9 am Eastern Time to 5 pm Pacific Time Support Access Email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ Phone 1-855-403-1399 ext.

  • By disabling CloudM Support Access, you understand and agree that you may not be able to receive all the benefits of CloudM Professional Support.

  • CloudM Support Access is enabled by default, but you may opt-out by disabling CloudM Support Access from your settings area.

  • End of Version Support Access to most technical documentation through BMC Support Central portal, Knowledge Base search, known resolutions and workarounds, existing patches and Service Packs, and BMC support communities will remain available where applicable.

  • Support: Access to Red Hat support for issues relating to Software as described below).

Related to Support Access

  • Internet Access means a service that enables users to access content, information, electronic mail or other services over the internet. Internet access does not include telecommunication services provided by a common carrier.

  • Direct access means access to a patient or resident or to a patient's or resident's property, financial information, medical records, treatment information, or any other identifying information.

  • Conditional Access System means any technical measure and/or arrangement whereby access to a protected radio or television broadcasting service in intelligible form is made conditional upon subscription or other form of prior individual authorisation;

  • Data Subject Access Request means a request made by, or on behalf of, a Data Subject in accordance with rights granted pursuant to the Data Protection Legislation to access their Personal Data;

  • Open Access means the non-discriminatory provision for the use of transmission lines or distribution system or associated facilities with such lines or system by any licensee or consumer or a person engaged in generation in accordance with the regulations specified by the Appropriate Commission;