Success Services definition

Success Services are post implementation services which Brightpearl offers on a subscription basis. Success Services are provided by Brightpearl to assist Clients in their use of the Services or specific components of the Service.
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Success Services are post implementation services which Oracle offers on a subscription basis. Success Services are provided by Oracle to assist customers in their use of the Services or specific components of the Remote Software Service.
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Success Services means the standard planning, installation/setup/configuration and knowledge-transfer services related to the PowerSuite Software, as described in the Service Description.
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Examples of Success Services in a sentence

  • Hearsay is under no obligation to provide Success Services for any code, content or other materials that were not developed, implemented or modified by Hearsay.

  • Hearsay provides Success Services to address Customer inquiries and issues relating to the Service according to the following target response and resolutions times.

  • Hearsay reserves the right to add, amend, change or eliminate provisions of its Success Services depending on changes to the Services.

  • Any such additional Success Services, and any fees associated with the additional Success Services, shall be set forth in a separate Order Form or SOW.

  • If the Success Services are changed or modified in any way, Hearsay shall issue notice to Customer with a revised copy of the new Success Services in accordance with the Agreement.

  • During the Term, Hearsay shall provide Customer with Success Services for the Services in accordance with Hearsay’s troubleshooting categorizations and standard response procedures, described further within an SOW at no additional charge.

  • Hearsay may update its standard Success Services at any time during the Term, provided that a) Hearsay provides Customer with at least thirty (30) days’ written notice of the specific changes being made, and b) the changes shall be effective upon the commencement of the next Order Form Term unless Customer consents to such changes earlier.

  • Examples of differing Implementation Services include but are not limited to: implementation of single sign-on services, modified hierarchy of Users; archive integration, compliance workflow, full re-performance of Success Services that were performed for the on-boarding of initial Users; or unique requirements of Customer Affiliate, new line of business, or division not contemplated in the original Implementation Services.

  • Any Success Services for errors identified during Customer’s performance warranty period as set forth in Section 9.2(B) (Hearsay Warranty) shall be performed at no charge even if correction for the identified error continues after the performance warranty period.

  • If Customer wishes to dispute a Priority Level identification issue, repair solution, response plan or any other decision made by Hearsay’s personnel during their performance of Success Services pursuant to this SLA, Customer shall present Hearsay with the list of objections to the issue at hand.


More Definitions of Success Services

Success Services means the set of services provided by Hearsay that involve the analysis, repair, troubleshooting and general assistance with the App and Hosting Services during the Term.
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Related to Success Services

  • Wireless services means any services, provided using licensed or unlicensed spectrum, including the use of Wi-Fi, whether at a fixed location or mobile.

  • SaaS Services means software as a service consisting of system administration, system management, and system monitoring activities that Xxxxx performs for the Tyler Software, and includes the right to access and use the Tyler Software, receive maintenance and support on the Tyler Software, including Downtime resolution under the terms of the SLA, and Data storage and archiving. SaaS Services do not include support of an operating system or hardware, support outside of our normal business hours, or training, consulting or other professional services. • “SLA” means the service level agreement. A copy of our current SLA is attached hereto as Exhibit C.

  • internet access service means a publicly available electronic communications service that provides access to the internet, and thereby connectivity to virtually all end points of the internet, irrespective of the network technology and terminal equipment used.

  • Wireless service means any service, using licensed or unlicensed wireless spectrum, including the use of Wi-Fi, whether at a fixed location or mobile, provided to the public using a network node.

  • Wireless services provider means a person who provides wireless services.

  • Communications services means any service provided for the purpose of transmission of information including, but not limited to, voice, video, or data, without regard to the transmission protocol employed, whether or not the transmission medium is owned by the provider itself and whether or not the transmission medium is wireline. Communications service includes all forms of telephone services and voice, video, data or information transport, but does not include: (1) cable service; (2) open video system service, as defined in 47 C.F.R. 76; (3) private communications system services provided without using the public rights of way or private communications system services that use the public rights of way without imposing any additional burden on the public rights of way; (4) over-the-air radio or television broadcasting to the public-at-large from facilities licensed by the Federal Communications Commission or any successor thereto; and (5) direct-to-home satellite service within the meaning of Section 602 of the Telecommunications Act.

  • Cable Services means the transmission by cable of programs including retransmission by cable of any satellite television signals.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Information Services means the Municipal Securities Rulemaking Board’s Electronic Municipal Market Access System; or, such other services providing information with respect to called municipal obligations as the District may specify in writing to the Paying Agent or as the Paying Agent may select.

  • Wireless service provider means a person that provides wireless service to the public.