Step Procedure definition

Step Procedure. The following step procedure shall be used exclusively to process all grievances: Step 1: Not later than fifteen (15) working days after the event giving rise to the grievance, or when the Associate should have had knowledge of the event giving rise to the grievance, the Associate or committeeperson must orally discuss the dispute or complaint with his/her immediate Supervisor. The immediate Supervisor shall then orally respond to the Grievant or committeeperson not later than three (3) working days after the oral discussion. Step 2: If the grievance is not settled in Step 1, the committeeperson, not later than five (5) working days after the Company's oral response in Step 1, must submit a written grievance to the department General Supervisor or Manager. Grievances involving human resources issues may be initiated at this step and submitted to Human Resources not later than eight (8) working days after the event giving rise to the grievance, or when the Associate should have had knowledge of the event giving rise to the grievance. The designated General Supervisor or Human Resources representative shall then meet and confer with the Union committeeperson and/or Chairperson within five (5) working days of the receipt of the grievance and then render a written answer to the grievance within five (5) working days after such meeting is held to discuss the grievance. Step 3: If the grievance is not settled in Step 2, the Union, not later than five (5) working days after receipt of the Step 2 written answer, may file a written appeal of that answer to the Human Resources Manager, or designee(s). At a mutually agreeable time to the Union and Company, a meeting with representatives of the Company, and the Union committeeperson and/or Chairperson shall be scheduled to discuss the grievance within fourteen (14) calendar days of the Step 2 answer by the Company. The Human Resources Manager, or designee, shall render a written answer within eight (8) working days after the conclusion of such meeting called to discuss the grievance. Step 4: If the grievance is not settled in Step 3, the Union, not later than five (5) working days after receipt of the Step 3 answer, may file a written appeal of that answer to the Human Resources Manager, or designee(s). At a mutually agreeable time to the Union and Company, a meeting with representatives of the Company, the International Union representatives, and the Union committee shall be scheduled to discuss the grievance within ...
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Examples of Step Procedure in a sentence

  • Step Procedure Lead Time 1 Vodafone shall inform the Operator of any new overseas number ranges that may from time to time be accessible by the Operator via Vodafone’s International Gateway Service.

  • If no agreement is reached, the Union may invoke the Step Procedure after the tenth calendar day following the mediation session.

  • Step Procedure: Step One: Within twenty (20) calendar days after its occurrence, or within twenty (20) calendar days after he knew or should have known of its existence, the aggrieved or the PBA shall institute action in writing under the provisions hereof.

  • Step Procedure: calendar days after he/she knew or should have known of its existence, the aggrieved employee shall discuss his/her complaint with his/her immediate supervisor.

  • The following four (4) Step Procedure is the exclusive remedy for employees and the Union concerning all matters arising under this Agreement.

  • Step Procedure Lead Time 1 The Requesting Party sends a written request to the Requested Party for the particular RIO Service or Additional Service required, including full details of its requirements N/A 2 The Requested Party sends an acknowledgment to the Requesting Party Acknowledgement must be sent within five (5) Working Days from the date of receipt of the written request referred to in step 1 above.