Solution Support definition

Solution Support means the provision of services beyond the product support coverage of IFS licenced products by providing access to knowledge expertise and guidance including where appropriate recommendations and guidance, to help the customer identify where the root cause of an issue lies, even where outside of the IFS licensed products, and assisting where commercially reasonably with identification of a route to resolution.
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Solution Support means the Deliverable maintenance and support description which can be found at the following link.
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Solution Support means the Deliverable maintenance and support description which can be found at the following link xxxx://xxx.xxxxxxxxxx.xxx/blue-planet-contract-documents.
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Examples of Solution Support in a sentence

  • An additional option for hardware support is Solution Support for your multivendor Cisco solution environment.

  • For clarification, a quarter shall be the three month period beginning on the effective date of the Oracle Solution Support Center for SaaS services and every three month period thereafter.

  • Fees for Solution Support will be identified in the applicable SOW or Quote and Blue Planet will invoice You for Solution Support annually in advance.

  • Fees for Professional Services and any associated Solution Support will be identified in the applicable SOW and Quote.

  • DescriptionCA Solution Support Engineers (24x7x365 operations)TotalLocation Jaipur & at DR Site 3 (1 per shift) at RSDC, Jaipur 2 at DRsite.5Skills, Requirements B.E./B.Tech/MCA. Minimum of three years’ experience in CA/PKI services Solution administration & management, with at least one person at PR site with 5 3 years of experience. Experience in Indian environment will get more points Must be OEM certified.

  • To support newly deployed cloud solutions, customers can now use Cisco Data Center Solution Support Service for Critical Infrastructure to contact Cisco directly and receive overarching, coordinated multivendor data center expertise, supplementing product support offers from Cisco and our technology partners.

  • The Lenovo Integrated Solution Support Service for Lenovo Software are subject to the terms of your software license agreement with Lenovo.

  • Solution Support Services and Renewal Options Sixty (60) calendar days prior to the expiration of the Warranty Period, Supplier shall notify VDOT in writing of such expiration.

  • A focused team of Solution Support Center engineers led by a named Oracle Advanced Support Engineer (“ASE”) will be assigned to You.

  • The focused team of Solution Support Center engineers will respond to all Severity 1 and mutually agreed upon Severity 2 SRs (collectively, “Critical SRs”).


More Definitions of Solution Support

Solution Support. The support service, more particularly defined in clause 9, to be provided by Prosper to the Customer.
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Solution Support has the meaning set out in the Service Order Form.
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Related to Solution Support

  • Litigation support means administrative, technical, or professional services provided in support of the Government during or in anticipation of litigation.

  • Convention support order means a support order of a tribunal of a foreign country described in section 102(e)(iv).

  • Litigation support contractor means a contractor (including its experts, technical consultants, subcontractors, and suppliers) providing litigation support under a contract that contains the clause at 252.204-7014, Limitations on the Use or Disclosure of Information by Litigation Support Contractors.

  • Transaction Support Agreement means that certain Transaction Support Agreement, together with all exhibits, annexes, and schedules thereto, dated as of March 15, 2019, and as amended on April 10, 2019, by and among NMG, Inc. and its subsidiaries, the Consenting Sponsors, an ad hoc committee of holders of 2013 Term Loans, an ad hoc committee of holders of Cash Pay Notes and PIK Toggle Notes, and each of the additional parties who delivered a joinder thereto.

  • Cloud BPO Support means the then-current technical support services SAP provides to Provider for the SAP Cloud Services as described in the Cloud BPO Schedule.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Distribution Services means the service of distribution, as defined in section 5 of the Act;

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • construction supervisor means a competent person responsible for supervising construction activities on a construction site;

  • IMS means IMS Health Incorporated.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • IPPF means the indigenous peoples planning framework for the Investment Program, including any update thereto, agreed between the Borrower and ADB and incorporated by reference in the FFA;

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • CAL means client access license.

  • Caliper means and refer to a standard trunk diameter measurement for trees. Caliper measurements are taken twelve inches above the finished grade.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • FIS means free into store delivery, which requires the Supplier to pay all costs and be responsible for all requirements associated with the supply and delivery of Goods to the Company at the delivery site described in the Order, including all costs associated with transport, insurances, licences, authorisations, duties and taxes.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • Dynamic driving task means the same as that term is defined in Section 41-26-102.1.

  • Integrated pest management means careful consideration of all available plant protection methods and subsequent integration of appropriate measures that discourage the development of populations of harmful organisms and keep the use of plant protection products and other forms of intervention to levels that are economically and ecologically justified and reduce or minimise risks to human health and the environment. ‘Integrated pest management’ emphasises the growth of a healthy crop with the least possible disruption to agro-ecosystems and encourages natural pest control mechanisms;

  • Family support services means providing opportunities for

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Independent Software Vendor or “ISV” means a Person that makes available to Participants and Authorized Traders a system or platform offering smart order routing, front-end trading applications, an aggregation platform or a combination of the foregoing but that does not provide Participants or Authorized Traders with the ability to effect transactions other than through the Trading System.

  • IPP means each indigenous peoples plan for a Subproject, including any update thereto, prepared and submitted by the Borrower through the EA pursuant to the requirements set forth in the IPPF and cleared by ADB;