Software Maintenance Support definition

Software Maintenance Support means the specific maintenance services as further described in Section 21 below.
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Software Maintenance Support means the specific maintenance services contracted for by Customer and to be performed by PPM as defined in Section 3.0 herein.
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Software Maintenance Support means the specific maintenance services contracted for by Customer and to be performed by CIRATECH as defined in Section 3.0 herein.
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Examples of Software Maintenance Support in a sentence

  • A Liferay Digital Experience Platform (“DXP”) Subscription provides Customer the following Subscription Benefits during the Subscription Term and on a per Unit basis: Customer Portal Access, Software Maintenance, Support and Legal Assurance.

  • In addition to the Reinstatement Fee and the past due Software Maintenance Support charges, Customer will be required to pay for the upcoming Coverage Period at the time Software Maintenance Support is reinstated.

  • To reinstate Software Maintenance Support after any expiration, termination or suspension thereof, Customer must pay a Reinstatement Fee, as defined below, in addition to standard Software Maintenance Support charges.

  • In addition to the Reinstatement Fee and the past due Software Maintenance Support charges, Customer will be required to pay for the upcoming Coverage Period at the time Software Maintenance Support is actually purchased.

  • The Software Maintenance Support reinstatement fee is twenty-five percent (25%) of the past due Software Maintenance Support charges accumulated during the Reinstatement Period (“Reinstatement Fee”), and shall be in addition to the total Software Maintenance Support charges for the Reinstatement Period, all calculated at the current Software Maintenance Support list price.

  • A Liferay Paid App Enterprise Subscription provides Customer the following Subscription Benefits during the Subscription Term and on a per Unit basis: Customer Portal Access, Software Maintenance, Support and Legal Assurance, provided that Support requires an active underlying Liferay DXP Subscription.

  • The Coverage Period for any reinstated Software Maintenance Support shall begin on the first day of the month after the expiration, termination or suspension of the last paid-in-full Coverage Period (“Reinstatement Period”).

  • Except for the cases listed below, the Software is licensed under the DXP EULA as defined in Table 6 of the Appendix and the Liferay DXP Subscription includes access to Software Maintenance, Support and Legal Assurance for such Software.

  • Using the Perpetual License Example above, if Customer desires to lease five (5) additional Smart 3D licenses, Customer will be required to have all twenty (20) perpetual Smart3D licenses covered under Software Maintenance Support.

  • New software features and functionality offered in major new releases, if priced separately, are not included in Software Maintenance Support.


More Definitions of Software Maintenance Support

Software Maintenance Support means the specific maintenance services contracted for by Customer and to be performed by Hexagon as defined in Clause 3 herein. “Software Product” includes Hexagon PPM computer software and all of the contents of the files, disks(s), CD-ROM(s) or other media with which the software is provided, including any templates, data, printed materials, and “online” or electronic Documentation, all copies, and any upgrades, modified versions, and updates (which will be provided if the Software Product is covered under a current Software Maintenance Support Agreement) of the Software Product. Except as otherwise stated herein, Solutionware shall be considered a Software Product for the purpose of this Agreement.
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Software Maintenance Support means the specific maintenance services contracted for by Customer and to be performed by HEXAGON as defined in Section 3.0 herein.
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Related to Software Maintenance Support

  • Software Maintenance means the process of modifying software after delivery to correct faults, improve performance or other attributes, or adapt to a changed environment. (Reference ISO/IEC 14764:2006, as amended or superseded.) Software maintenance does not include any customization or configuration.

  • Computer software maintenance contract means a contract that obligates a seller of computer software to provide a customer with:

  • Routine maintenance means actions performed on a regular or controllable basis or in response to uncontrollable events upon a highway, road, street, or bridge. Routine maintenance includes, but is not limited to, 1 or more of the following:

  • Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Maintenance Schedule means a document which describes the specific scheduled maintenance tasks and their frequency of completion necessary for the safe operation of those aircraft to which it applies;

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Planned Maintenance means any Maintenance BT has planned to do in advance.

  • Maintenance Outage means NERC Event Type MO, as set forth in attached Exhibit B, and includes any outage involving ten percent (10%) of the Facility’s Net Output that is not a Forced Outage or a Planned Outage.

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Software Updates means the Software releases, service packs, build updates or emergency fixes released from time to time in accordance with the Vocera’s update policy for such Software.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Furniture maintenance product means a wax, polish, conditioner, or any other product designed for the purpose of polishing, protecting or enhancing finished wood surfaces other than floors. Furniture maintenance product does not include: dusting aids; wood cleaners, and products designed solely for the purpose of cleaning; and products designed to leave a permanent finish such as stains, sanding sealers and lacquers.

  • maintenance order , in relation to a court, means an order made by a court —

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Software Update means a package used to upgrade software to a new version including a change of the configuration parameters.

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Software Upgrade means a release of Software, in object code form, or firmware, which adds new functionality and feature enhancements to the Software or Equipment.

  • Maintenance Test means the maintenance test set out in Clause 12.1 (Maintenance Test).

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Deferred Maintenance means improvements necessary for continued operations which do not improve productivity or alter the process technology.

  • Scheduled Maintenance means any adjustment, repair, removal, disassembly, cleaning, or replacement of components or systems required by the manufacturer which is performed on a periodic basis to prevent part failure or equipment or engine malfunction, or anticipated as necessary to correct an overt indication of malfunction or failure for which periodic maintenance is not appropriate.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.