Soft IMAC definition

Soft IMAC means an approved Soft IMAC request received from Kraft, which IMAC can be performed concurrently with remote element management tools and does not require any physical on-site intervention. A Software patch or error correction upgrade will not be considered as a Soft IMAC, but is included in the Services.
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Soft IMAC means, as the context requires, either a Desktop Soft IMAC, Data Soft IMAC, or Voice Soft IMAC.
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Soft IMAC means an IMAC that does not require physical presence on–site at the End-User office or Equipment location to complete the requested activity.
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Examples of Soft IMAC in a sentence

  • A Software patch or error correction upgrade will not be considered as a Soft IMAC.

  • Soft IMAC An approved Software IMAC request received from Transport, for which the IMAC can be performed concurrently with remote element management tools and does not require any physical on-site intervention.

  • Network Service Soft IMAC Request Classification Service Level Time Period Voice Configure Voice terminal [ * * * * ] Voice Activate Voice mailbox [ * * * * ] IMACs that are performed as part of a Project are not considered for this Key Measurement calculation.

  • Software patch or error correction upgrade will not be considered as a Soft IMAC.

  • Network Service Soft IMAC Request Classification Service Level Time Period Data Router software configuration [ * * * * ] Data LAN switch software configuration [ * * * * ] Data Activate LAN port [ * * * * ] Data Logical circuit provisioning [ * * * * ] [ * * * * ] IMACs that are performed as part of a Project are not considered for this Key Measurement calculation.

  • The number of Soft IMACs in a month with Soft IMAC completion times within the respective Service Level Time Period outlined in the table below or, where not specified in the table below, delivered as committed or other represented to Company, shall be divided by the total number of Company-approved Soft IMAC requests submitted during the month with the result expressed as a percentage.

  • The number of Soft IMACs in a month with Soft IMAC completion times within the respective Service Level Time Period outlined in the table below or, where not specified in the table below, delivered as committed or otherwise represented to Company, shall be divided by the total number of Company-approved Soft IMAC requests submitted during the month with the result expressed as a percentage.


More Definitions of Soft IMAC

Soft IMAC has the meaning ascribed to such term in SECTION 3.0 OF PART 4 of SCHEDULE E.
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