SLA Target definition

SLA Target means the reliability with which the Proposer shall meet SLAs, calculated as a percentage at the instrumentality level on a monthly basis. Failure to meet the SLA target for SLAs will result in penalties to the next monthly invoice to the instrumentality or the final invoice (as applicable).
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SLA Target means Provider performance with respect to the SLA that results in a SLA Score of 3 for the respective SLA for any Measurement Period. Any other capitalized terms used and not defined in this Exhibit C shall have the meanings ascribed to them in the Agreement.
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Examples of SLA Target in a sentence

  • Any fault reported to the Supplier or found by the Supplier shall be classified as follows: Category Definition SLA Target A Malfunction is one which renders the product inoperable such that a critical business or operational function cannot be met.

  • If an Alternative SLA Target is agreed in the Commercial Terms & Order Form, this will prevail as our SLA Target commitment to the Client.

  • Office Moves (All office moves will have a project established and measured against the project- based SLA) Target time from time equipment received on- site.

  • The SLA Target volumes (Appendix D) covering the notice period will not be increased.

  • Service Level Code Wholesale SLA Target response Time Target Restoration Time Standard FSLAS Fibrus Standard 1 working day 2 Working days Plus FSLAP Fibrus Plus 8 working ours 1 working day Gold FSLAG Fibrus Gold 4 hours 24 hours Incidents Incidents are classified by incident type/severity in 3 levels.

  • The data center used by Transics is a data center tier 3 level: • Power Availability SLA – 100% • Temperature SLA Target: Maintenance of the temperature of the computer room at a source temperature of 18 degrees C to 27 degrees C on a continuous basis subject to an outside temperature of below 40 degrees C and in line with ASHRAE Guidelines.

  • If in any month during the term of Managed Hosting Services the Monthly Availability Percentage for Basic Monitoring or Advanced Monitoring Services is less than the SLA Target Percentage for Basic Monitoring or Advanced Monitoring Services, Customer shall be eligible to receive an Availability Credit, subject to Section 8.3(b), 8.4, 8.5, 8.6 and 8.7.

  • Activity Detail SLA Target Advertising* Competition Opened and Post Advertised on UCD vacancies page following receipt of completed RAF and Job Description within 3 working days.

  • SLA Time Computation: Time spent waiting on the Customer for information need to diagnose or troubleshoot the issue, actively conversing with the Customer via media other than ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇.▇▇▇, while waiting for a scheduled call between Immuta and the Customer shall not count towards SLA Target Response Times.

  • The Spectrum Enterprise MNE Service offers a Service Availability SLA Target for each of the unique MNE Service offerings which require CPE equipment (MNE Edge, MNE Switch, MNE WiFi, and MNE Camera) to deliver the Service.