% SIVR definition
% SIVR means Percentage of Calls Satisfied by the SIVR compared to SIVR IN.
% SIVR means Speech Interactive Voice Response.
POPI means the Protection of Personal Information Act, 4 of 2013;
IVR means Interactive Voice Response system;
POPIA means the Protection of Personal Information Act 4 of 2013;
aeroplane means a power-driven heavier-than-air aircraft, deriving its lift in flight chiefly from aerodynamic reactions on surfaces which remain fixed under given conditions of flight;
Nematode means invertebrate animals of the phylum nemathelminthes, and class nematoda, i.e., unsegmented round worms with elongated, fusiform, or saclike bodies covered with cuticle, and inhabiting soil, water, plants, or plant parts, may also be called nemas or eelworms.