SIP Services definition

SIP Services means either the G-SIP Services or One Voice Service.

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SIP Services means the session initiation protocol services over which voice communications are connected to the public switched telephone network and delivered. “User(s)” means users of the Cloud Services such as employees, consultants, contractors or agents of Customer who have been assigned Entitlements and associated Cloud Services logins and passwords. “Use Records” has the meaning set out in the additional Cloud Service specific terms. “You” or “your” means the Customer as specified in the Service Order. Any terms not defined here shall have the meaning set out in the Service Order.

SIP Services means a Voice over Internet Protocol (VoIP) service based on the Session Initiation Protocol (SIP) by which FourNet delivers telephone connectivity to the public switched telephone network (PSTN) to the Customer with a compatible phone system (IP-PBX) as set out in the Order.

Examples of SIP Services in a sentence

• The credits are based on the monthly SIP Services charges excluding long distance or toll f ree usage.

• To the extent Customer’s Cloud Services, or Customer’s Customer Controlled MLTS (as defined in Section 9.2 above (Dependence on Customer MLTS)), require PSTN connectivity, except otherwise stated herein, Customer acknowledges and agrees that Customer is responsible for its own SIP Services (including the procurement thereof).

• Excluded items are defined as periods of downtime or interruption due to items other than SIP Services that may nevertheless affect the SIP Services.

• Where you purchase Cloud Services that include our SIP Services and such Cloud Services are capable of being configured to provide a notification to another person or location that 911 has been dialed, without an improvement to the hardware or software of the Cloud Services, we will configure the Cloud Services to provide such a notification to the User(s)/Sites(s) which you identify and provide to us.

• Where your Cloud Services do not include our SIP Services, you should consult your SIP Services provider to further understand Emergency Service limitations.

• If Allstream is unable to meet the Mean Time To Restore metric for the Customer’s network as detailed in Table 2 for the previous one month measurement period, the Customer will be provided with a Service Credit for the SIP Services that were affected.

• If your Cloud Services include our SIP Services, number portability may be available.

• Where you purchase Cloud Services that include our SIP Services, we will register the address (es) listed on your Signed Quotation as the address(es) where your Users will use Cloud Services and to which Emergency Services should be dispatched by default.

More Definitions of SIP Services

SIP Services the session initiation protocol services over which voice communications are connected to the public switched telephone network and delivered to you. “Site” means a physical location associated to a specific street address where Services are being provided. “SLA” means our standard Service Level Agreement for the Cloud Services available at: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇.▇▇▇/legal/mitel-cloud-services-terms-and-conditions. “SOW” means a statement of work which we may agree to perform for you from time to time. “User” means your employees, consultants, contractors, or agents who you have authorized to use an Entitlement in support of your internal operations and given user logins and passwords. “User Content” means the information shared amongst Users or transmitted/received by a User(s) to/from a third party(s), via the Cloud Services (e.g. chats, files, voicemails). “Use Records” means records pertaining to a User’s use of the Cloud Services (e.g. call log, chat log, shared files, presence history).

SIP Services the session initiation protocol services over which voice communicationsare connected to the public switched telephone networkand delivered to you. “Site” meansaphysicallocation associated to aspecific streetaddress where Services arebeingprovided. “SOW” means a statement of work which we may agree to perform for you from time to time. “User” means your employees, consultants, contractors, or agents who you have authorized to use an Entitlement in support of your internal operations and given user logins and passwords. “User Content” means the information shared amongst Users or transmitted/received by a User(s) to/from a third party(s), via the Cloud Services (e.g. chats, files, voice- mails). “Use Records” means records pertaining to a User’s use of the Cloud Services (e.g. call log, chat log, shared files, presence history).

SIP Services the Session Initiation Protocol services over which voice communications are delivered. “Site” means a physical location associated to a specific street address where Services are being provided. “SLA” means our standard Service Level Agreement for the Cloud Services available at: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇.▇▇▇/legal/mitel-cloud-services-terms-and-conditions.