Sinapsi definition
Examples of Sinapsi in a sentence
The orders cannot be cancelled in any case if the goods have already been shipped (en route) or if Sinapsi Srl has procured the products to be sent to the Customer upon specific request of the latter.
The Products manufactured by Sinapsi are guaranteed for a period of 24 (twenty-four) months from the date of the shipment of the Products themselves; for all other Products that Sinapsi sells, the legal guarantee of 12 (twelve) months applies.
For the entire duration of the warranty, Sinapsi Srl provides technical assistance service on the product; this service is intended to solve problems and malfunctions of the products supplied, and does not include support for the configuration and/or commissioning of the same, for which please refer to the appropriate manuals and/or training courses.
At the discretion of the technical staff of Sinapsi Srl it will be possible to fix assistance by telephone or via remote connection via internet; in the first case, it may be required to staff of the CUSTOMER to make backup and restore configuration in order to reproduce the operating conditions of the software/hardware in the lab.
Sinapsi Srl is available to perform directly or through its network of partners, at its discretion, commissioning interventions on-site at the express request of the CUSTOMER.
At the discretion of the technical staff of Sinapsi S.r.l. it will be possible to fix assistance by telephone or via remote connection via internet; in the first case, it may be required to staff of the CUSTOMER to make backup and restore configuration in order to reproduce the operating conditions of the software/hardware in the lab.
In the absence of availability to that these works, it will be required to CUSTOMER to send the product/s in assistance through a special RM procedure described in the section of this document; in any case Sinapsi Srl is not responsible for data contained within the devices supplied/monitoring systems.
Sinapsi Srl is not responsible for configurations made by technical staff of the CUSTOMER or third parties, nor for any damage caused by such configurations on hardware and software equipment of third parties.
In the absence of availability to that these works, it will be required to CUSTOMER to send the product/s in assistance through a special RM procedure described in the section of this document; in any case Sinapsi S.r.l. is not responsible for data contained within the devices supplied/monitoring systems.
Sinapsi Srl reserves the right to apply a reimbursement of costs incurred if the problem described by the CUSTOMER is not found, but it depends on external factors (eg configuration didn't perform by Sinapsi Srl staff).