Severe Error definition
Severe Error. (MPDV category “RED”) means any demonstrable error in the Supported Software that: (i) causes the Software to have a significant loss of utility of intended function as set forth in its documentation or causes any Custom Software that is integral to the operation of the system to have a significant loss of utility of intended function as set forth in its requirements specifications; (ii) causes or is likely to cause data to be lost or destroyed; or (iii) prevents the Software or any Custom Software that is integral to the operation of the system from being installed or executed on the properly configured system.
Severe Error means when ** and/or ** fails to function according to its published documentation and Licensee is unable to proceed without a fix to the problem or a workaround solution provided by ServiceWare. Modification Errors are not Severe Errors.
Severe Error means a Level 1 or Level 2 Error arising during the Warranty Period. “Level 1” refers to an Error resulting in the Licensed Product being completely non-functional or inoperative. Severity Level 1 issue affects Licensee’s business. Level 1 properly designates an Error if the problem has very serious consequences for normal business transactions and urgent, business critical work cannot be performed. Such Level 1 message requires immediate processing because the malfunction can cause serious losses to Licensee’s business. This is generally caused by the following circumstances: (i) a complete system outage, or (ii) malfunctions of central functions in the production system. “Level 2” refers to an Error resulting in the Licensed Product operating or performing other than as represented in the Documentation. The Licensed Product is operative. Such Level 2 Error does not have a material adverse impact on the Licensed Product’s performance, though it may require corrective resolution to more effectively meet the Licensee’s business needs.
Examples of Severe Error in a sentence
Premium Elite Support Support Standard Support Priority Response Response Response Level Definitions Examples Time Time Time Level 1 Severe Error System down.
In the event Licensee encounters a Severe Error during the Warranty Period, Licensee will notify Aginity of such Severe Error and will provide Aginity with the test results and other available documentation concerning such Severe Error.
More Definitions of Severe Error
Severe Error means when KPA and/or KPV fails to function according to its published documentation and Licensee is unable to proceed without a fix to the problem or a workaround solution provided by ServiceWare. Modification Errors are not Severe Errors.
Severe Error means when ▇▇▇▇▇▇ or Derivative Product fails to function according to its published documentation and Licensee is unable to proceed without a fix to the problem or a workaround solution provided by Licensor. Modification Errors are not Severe Errors.
Severe Error means a major Program Error which makes the Licensed Programs or part of them usable only by means of software bypasses or patches.