Services Guide definition
Examples of Services Guide in a sentence
The GTE Open Market Transition Order/Processing Guide, LSR Guide, and Products and Services Guide which contain GTE's operating procedures for ordering, provisioning, trouble reporting and repair for resold services and unbundled elements and GTE’s CLEC Interconnection Guide which provides guidelines for obtaining interconnection of GTE’s Switched Network with the networks of all certified CLECs for reciprocal exchange of traffic.
If a conflict arises between the terms of this Master Agreement and the provisions of the Order Form, Services Guide, or statement of work, the terms of this Master Agreement will govern unless an Order Form expressly provides otherwise.
We will not be bound by any of our agents’ or employees’ representations, promises or inducements unless they are explicitly set forth in this Agreement or in a Quote or Services Guide.
Moreover, unless expressly stated in a Quote or Services Guide, we will not be responsible for activating multifactor authentication in any application in or connected to the Environment.
Each Quote will have its own term and will be terminated only as provided in this Agreement or as provided in the Quote or Services Guide.
Conflicting language between the Services Guide and this Agreement will be interpreted in favor of the Services Guide.
Please read both the Quote and the Services Guide before accepting the Quote.
Our response to issues relating to the Services will be handled in accordance with the provisions of the Quote or, if applicable, Services Guide.
Unless otherwise expressly stated in a Quote or Services Guide or prohibited by applicable law, we will have no obligation to store or maintain any Client data in our possession or control following the termination of this Agreement or the applicable Services.
Everbridge shall provide 24X7X365 customer support in accordance with its most recently published Support Services Guide.