Service Support Plan definition

Service Support Plan means
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Service Support Plan means the period during which major version updates are included.
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Examples of Service Support Plan in a sentence

  • The Authority shall carry out an assessment of the Service User’s needs and shall complete a Service Support Plan setting out the level of Service required to be provided, the tasks to be carried out and the frequency and time the Services are to be provided to the Service User.

  • CSSP Customer Service Support Plan CST Customer Support Technician CST Customer Service Transformation long-running project to integrate various acquisitions, especially in the area of call tracking, install base, and contracts within Oracle CST Customer Service Team (as Seen In Mentoring Policies) CST Rsa Common Security Toolkit CST Customer Service Technician agents handling initial phone ("VIC" - voice initiated call), Live Chat for SR management and related SR dispatch and escalation.

  • Utilization of person-centered planning principles and positive behavioral supports starts with the support team’s development of the resident’s Person Centered Description,7 and is further guided by development of the resident’s Functional Behavior Assessment, Coordinated Service Support Plan Addendum (CSSP-A) and Positive Behavior Support Plan.

  • Prior to Final Overall Network Acceptance, Vendor shall present a Service Support Plan to provide such Product Support Services after Final Overall Network Acceptance for a period of at least five (5) years, including the yearly pricing for those Product Support Services.

  • No later than three (3) months prior to Final Overall Network Acceptance, Vendor shall present a "Service Support Plan" to provide such technical support after Final Overall Network Acceptance for a period of at least five (5) years, including the yearly pricing for those technical support services.

  • In the event the Hosted Site is down and unavailable to User, Motorola will credit the User per the terms of Section 11.1 of the Service Support Plan (Appendix D) attached and incorporated herein.

Related to Service Support Plan

  • Support Plan means a technical support offering that sets out the level of entitlements purchased by the Customer as described in detail in Schedule - Support Services.

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • service supplier means any person that supplies a service;

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.