Service Provider Failure definition

Service Provider Failure means an incidence of failure which is wholly or mainly attributable to failure on the part of the Service Provider to perform any element or part of the services in accordance with the relevant Performance Measures and which is not an Purchaser Failure or an Excusable Failure;
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Examples of Service Provider Failure in a sentence

  • The report shall identify for each incidence of failure whether the failure was either attributed to a Service Provider Failure, a Purchaser Failure or an Excusable Failure.

  • For the purpose of a Service Provider Failure Event, “Service Provider” means each of the Insurance Manager and the Reset Agent, and “Service Provider Agreement” means the Insurance Management Agreement and the Reset Agent Agreement, as the case may be.

  • The monthly report will include brief particulars of the reasons for each and every Performance Measure or Service Provider Failure.

  • The monthly report shall include brief particulars of the reasons for each and every Performance Measure or Service Provider Failure.

  • The Service Credit amount arising from each Performance Measure incident / Service Provider Failure shall be calculated monthly : The agreed £ value per Point (as specified in paragraph 1.8 of this Schedule B); The number(s) of each Performance Measure incident(s).